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Bilingual Inbound Call Center Representative

VirtualVocations
Renton, Washington, United States
Full-time

A company is looking for a Bilingual Inbound Call Center Representative.Key Responsibilities : Handle inbound calls from Medicaid customers in Florida regarding health benefitsSupport outbound call campaigns by assisting members with various healthcare needsProvide assistance with PCP changes, benefit coverages, provider inquiries, and pharmacy supportRequired Qualifications : Must be bilingual in Spanish / EnglishReside in the Eastern or Central Time Zone in specified statesMinimum one year of customer service experienceProficiency in Microsoft Office applicationsStrong technical skills and ability to work across multiple software systems

18 days ago
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