Customer Success and Research Intern

Customer Success and Research Intern

Join the team behind HelloJobSnap - the app connecting local service providers with customers, fast. Whether it's cleaning, repairs, deliveries, or odd jobs, HelloJobSnap makes it easy to get things done-no per-lead fees, no middlemen, no delays.

We're looking for a Customer Success & Research Intern to onboard new users, provide friendly support, and gather feedback that helps shape the product. You'll play a key role in our growth while learning the ins and outs of startup life-with long-term potential for standout performers as we scale this fast-growing company.

What You'll Do

• Call and onboard users who have downloaded HelloJobSnap - help them set up profiles and understand how the app works.
• Provide friendly customer service via phone, email, or chat.
• Ask brief research questions to learn what users need and what's working (or not).
• Track patterns and share insights with our product and leadership teams.
• Help refine the onboarding experience based on real feedback.

Who You Are

What You'll Gain

Details

Ready to help people get jobs done? Email your resume and a short note (just a few sentences) about why this role at HelloJobSnap excites you to intern@hellojobsnap.com.