IT Business Transformation Lead / Project Manager

J ob Title : IT Business Transformation Lead - Business Process Transformation

Job Description :

• HYBRID REMOTE SCHEDULE (3 DAYS ONSITE / 2 DAYS REMOTE)
• Work closely and collaboratively with the department's leadership team to develop, track / monitor, and implement transformational initiatives
• Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
• Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
• Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
• Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
• Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
• Assist with the design and implementation of disciplined score cards in areas needing productivity, service levels, quality, risk levels, and transaction costs
• Change management experience

Job Requirements :

Job Benefits :

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