Portuguese Speaking Customer Service for Pharmaceuticals industry

Portuguese Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring a seamless experience for both parties. We are currently seeking a dedicated Portuguese Speaking Customer Service Representative to join a dynamic team within the pharmaceuticals industry. This exciting role offers the opportunity to leverage your language skills while supporting customers in navigating their health-related queries effectively and efficiently. The ideal candidate will not only have a passion for customer service but will also thrive in an environment where they can make a real difference in people's lives through the support of high-quality pharmaceutical products. Joining this team means working in a collaborative atmosphere where your contributions are valued, and growth is encouraged. If you're looking for a way to blend your language skills with a rewarding career in customer service, we invite you to explore this unique opportunity with us.

Responsibilities

• Provide exceptional customer service to Portuguese-speaking clients in the pharmaceuticals sector.
• Assist customers with inquiries regarding products, orders, and services.
• Resolve customer complaints promptly and efficiently, ensuring customer satisfaction.
• Maintain accurate records of customer interactions, feedback, and communications.
• Educate customers on product information, usage instructions, and safety guidelines.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Continuous learning about pharmaceutical products and industry regulations to provide informed support.