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Dunkin' | The Heritage Group
Assistant ManagerDunkin' | The Heritage Group • Richmond, VA
Assistant Manager

Assistant Manager

Dunkin' | The Heritage Group • Richmond, VA
30+ days ago
Salary
$16.00–$18.00 hourly
Job type
  • Full-time
Job description

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!


You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.


As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


The Assistant Manager will be responsible for helping the store manager with the overall operation of the restaurant, and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.


Assistant Manager is expected to:

  • Drive sales and profitability through effective execution of the Company’s business plan
  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
  • Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
  • Work with integrity, honesty and accountability in all situations


Benefits of working for a Dunkin' franchisee:

  • Competitive wages
  • Awesome team-oriented environment
  • Lots of potential for growth within the company for those who work hard
  • Health, dental and vision insurance
  • Company match 401k
  • Vacation pay
  • Anniversary bonus
  • Birthday bonus
  • Employee of the month
  • Employee of the quarter
  • Employee of the year
  • Star Program (day off with pay for helping cover shifts)
  • Vendor discounts
  • Weekly pay
Top-notch customer service skills * Strong verbal and written communication skills * Excellent leadership skills * Works well under pressure and is able to multi-task * Must have reliable transportation * Flexible availability, including weekends, holidays, and early mornings or late nights as needed * High School Diploma or Equivalent
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Assistant Manager • Richmond, VA

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