Sr. Associate, Repair Sales

Date Posted : 2024-05-14

2024-05-14

Country :

United States of America

Location :

OT403 : TAK - KNOXVILLE, TN 900 E HILL AVE STE 250, KNOXVILLE, TN, 37915 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are seeking a Sr. Associate, Repair Sales.

The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management.

The role will be based in the Knoxville, TN territory.

On a typical day you will :

• Prospect existing accounts for repair sales opportunities
• Consult with customers on upgrades relating to enhancing safety & reliability.
• Manage a portfolio of elevator units through maintaining good working relationships with existing customers.
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop & create a pipeline of on & off portfolio repair sales and upgrades through networking, bids and tenders.
• Develop your own sales strategy to achieve sales targets, ensuring profitability.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Follow Up on proposals to ensure sales metrics are met
• Partner with Client Relationship Managers to identify repair leads with existing customer base.
• Conduct independent site surveys of elevator equipment (3) days out of the week for obsolescence - propose, educate, and consult back with customer your findings and recommendations.
• Conduct sales negotiations and close deals, ensuring payment on time.
• Create detailed capital planners for all customers.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.
• Office days are reserved for Mondays and Fridays to conduct in office meetings, & cross function with other departments.
• Collaborate with fellow team members, including other sales representatives and field colleagues
• Conduct Sales presentations to customers, consultants, & property managers on a weekly basis.

What you will need to be successful

• Proven track record selling and negotiating deals
• Comfortable with cold calling current and future customers with repair opportunities
• Ability to work in a highly team - oriented and dynamic environment.
• Needs to be self motivated and able to to manage many simultaneous projects and responsibilities.
• You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience, preferably in the elevator industry.
• You have experiences in the sale of technical products requiring customer consultation, preferably in the elevator industry.
• You have a strong customer and service orientation, including excellent interpersonal skills
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organization
• You have a sense of urgency, and can overcome objection, and have great follow up skills
• You are organized, and have a hunter mentality, with strong time management skills.
• Ability to think outside the box.

What’s In it For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
• Competitive pay and benefits with 3 weeks paid vacation plus company holidays

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.

2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.

We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do.

We are guided by our values that we call ourThree Absolutes prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Become a part of the Otis team and help us #Buildwhatsnext!

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