Studio Desktop Support Engineer Job at ALT Systems, Inc. in Culver City

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15 March, 2025

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ALT Systems, a national systems provider for the Media & Entertainment industry, is recruiting qualified

applicants for a Managed Services position as an MG Studio Desktop Support Engineer. This is an

onsite, full-time technical support job on behalf of a major Silicon Valley technology company that

creates multi-platform content for apps, gaming, music, movies, and TV.

This position is responsible for promptly addressing and resolving technical and workflow issue reports,

documenting and tracking support tickets, vendor support liaison, issue escalation, and hands-on

software version upgrades as required. You’ll be backed up by an experienced staff of ALT Systems

engineers, technicians, and project managers dedicated to delivering world-class managed services on

behalf of one of Silicon Valley’s biggest content creators.

Key Qualifications and responsibilities :

• 3+ years in a similar position, ideally supporting motion graphics desktop computer users.
• Hands-on technical experience with Mac OS-based computers, post-production systems, and

Ethernet and Fibre Channel data networks.

Creative Cloud, Autodesk, Cinema 4D, and editorial and finishing systems.

best possible customer experience

Successful candidates also will have :

communicate effectively, and write intelligibly in the English language, the ability to develop

ideas in a logical, analytical sequence, to express thoughts clearly, and to write elegantly,

clearly, and concisely.

This is an exempt individual contributor position requiring the ability to sit, stand, speak, hear, see,

operate a computer keyboard and mouse, and lift up to 50 pounds.

If you are ready for a job at the epicenter of the digital content revolution, send a resume to

jobs@altsystems.com . Please reference job code : MSD22. No calls please.

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