Customer Service Representative
John Chandler Farmers InsuranceSanta Fe, NM, US16 days ago
Job type
- Full-time
Job descriptionPossess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Create relationships from a cold start. Be a fantastic presenter. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication / interpersonal skills.
Job Description
Job Description
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Hands on Training
Career Growth Opportunities
Responsibilities
- Schedule appointments for sales staff to meet prospective customers.
- Provides on-going support to insurance clients as needed.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
- Stay up-to-date on industry market trends and best practices.
- Assess and identify the wants and needs of your customer(s) over the phone.
- Participate in regular team meetings and brainstorming sessions.
- Attend training and continuing education courses.
- Handle customer renewals.
Requirements
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Customer Service Representative • Santa Fe, NM, US
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