Job Title - Business Systems Analyst
Hybrid Locations - Pittsburgh, Cleveland, OH Birmingham, AL, Dallas, TX, Phoenix, AZ
Hybrid (3 days onsite, 2 days remote)
Key Projects
- Integration with multicurrency account applications for financial data display in Edge.
- Enhancement and support for the CLP KYC replatform and Pinnacle-to-Edge live messaging integration .
- Continuous improvement of the commercial servicing logic within Edge.
Responsibilities
Collaborate with business partners, product owners, and developers to define and document requirements.Write user stories and acceptance criteria aligned with Agile best practices.Perform Salesforce configuration and light development as needed.Analyze business and technical needs to ensure efficient and scalable solutions.Support and enhance the existing commercial servicing framework within Edge.Required Experience & Skills
Experience : 6 8 years in Business Systems Analysis
Technical Skills :
Salesforce CRM and Servicing Cloud experience (required)Ability to perform Salesforce configuration / development tasksStrong understanding of system integrations and data flowSoft Skills :
Excellent communication and collaboration abilitiesStrong analytical and problem-solving mindsetProactive, assertive, and detail-orientedPreferred Industry : Banking / Financial Services