Customer Relations SpecialistPICA Manufacturing Solutions • Derry, NH, US
Customer Relations Specialist
PICA Manufacturing Solutions • Derry, NH, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionAct as the primary point of contact for our customers, answering questions and providing timely support. Process new orders and adjust existing orders with precision and care. Provide customers with updates on delivery schedules and ensure they’re informed every step of the way. Collaborate closely with our team in PICA China to ensure timely delivery and resolve any logistical challenges. Work to resolve any customer complaints with a problem-solving mindset, ensuring a satisfying outcome. Report on customer satisfaction trends and offer insights to management for continuous improvement. Assist in managing inventory to ensure product availability aligns with customer needs. Participate in a dynamic, office-based role with occasional travel opportunities (5-20%). Excellent verbal and written communication skills, with the ability to engage customers effectively. Active listening skills and a customer-first mindset. Proficiency in Microsoft Office and Sage, with strong organizational and multitasking abilities. A proactive approach to problem-solving and resolving conflicts. Team-oriented and excited about working in a fast-paced, collaborative environment. We believe in taking care of our team members as well as we take care of our customers. Healthcare & Dental : Stay healthy with our top-tier healthcare and dental plans. 401(k) Plan : Invest in your future with our comprehensive 401(k) plan. Enjoy paid holidays, along with flexible vacation and sick time to balance work and life. Participate in our holiday parties and outings – we believe in celebrating success together! Powered by JazzHR
Position Overview :
- At PICA, we believe in building strong, lasting relationships with our customers.
- As a Customer Relations Specialist, you’ll be the bridge between our clients and our global teams, ensuring smooth communication and a positive customer experience.
- You’ll handle inquiries, orders, and customer concerns with a focus on delivering excellence.
- In this role, you'll also help streamline operations between our U.S. and China teams, playing a key part in the order fulfillment process.
Key Responsibilities :
What We're Looking For :
Benefits :
When you join us, you’ll enjoy a comprehensive benefits package, including :
Paid Time Off :
Company Culture :
Create a job alert for this search
Customer Specialist • Derry, NH, US
Related jobs
As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to pr...Show more
Confident Med Spa, a premier medical aesthetics practice and spa, opened in 2022 and is quickly becoming the fastest growing medical spa in New Hampshire.
Confident Med Spa offers a team of highly s...Show more
This class date is slated for December 1st, 2025!.At defi SOLUTIONS, we partner with banks, credit unions, and finance companies to make lending easier and more efficient.Our all-in-one platform he...Show more
BDC Customer Care Specialist – Route 128 Honda.Automotive, Customer Service, Call Center, CRM, Sales Support, BDC, Dealership, Phone Sales, Lead Management.
CRM leads, and delivering exception...Show more
A company is looking for a Consumer Relations Representative I.Key Responsibilities Respond to and resolve consumer claims and tickets using the brand voice Manage personal workload for claims / i...Show more
Insurance Job : Commercial Lines Account Manager | Commercial Lines Account Executive | Commercial Client Manager.Location : Concord, New Hampshire.
Our Concord, NH based insurance firm is seeking an...Show more A company is looking for a Consulting Services Account Specialist 3.Key Responsibilities Own the full services sales lifecycle from identification to proposal to close Build and manage relations...Show more A company is looking for a Mortgage Collections Specialist who is bilingual in Spanish.Key Responsibilities Conduct outbound calls to customers who are behind on home loan payments, demonstrating...Show more A company is looking for a Customer Relationship Lead.Key Responsibilities Collaborate with stakeholders to summarize complex incidents and develop corrective plans Provide results and recommend...Show more A company is looking for a Community Relations Specialist I / II / III.Key Responsibilities Serve as the primary liaison to communities, local governments, and nonprofit organizations Build and main...Show more A company is looking for a Commercial Services Specialist to deliver exceptional customer service and support to clients through various contact channels.
Key Responsibilities Provide service and ...Show more 
Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893.
We are now proud to now be a part of the ...Show more A company is looking for a Consumer Services Specialist responsible for delivering exceptional customer service and building relationships with customers through inbound calls.Key Responsibilities ...Show more 
If you love talking to people and thrive on making every interaction a positive one, this is the role for you! At Doug Anderson Plumbing and Heating, we're excited to welcome a.Inbound Call Rep...Show more A company is looking for an Appeals & Grievances Specialist, working remotely in the Pacific Time Zone.Key Responsibilities Facilitates research and resolution of appeals, grievances, and complai...Show more 
At PICA, we believe in building strong, lasting relationships with our customers.As a Customer Relations Specialist, you’ll be the bridge between our clients and our global teams, ensuring sm...Show more
Become the linchpin of clear, customer-centered messaging as part of the GTM Enablement & Communications team (within Success Operations).
You'll lead planning and delivery of external communication...Show more A company is looking for a Specialist, Claims Customer Support.Key Responsibilities Provide claims-related customer support and technical information to clients and distribution partners Assist ...Show more
Customer Relations Coordinator
TradeJobsWorkforce • 03868 Rochester, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Client Relations Coordinator
Confident Med Spa • Amherst, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Collections Specialist - Remote
defi AUTO LLC • Concord, NH, US
Remote
Full-time
Last updated: 13 days ago • Promoted
BDC Customer Care Specialist - Fast-Paced, High-Earning Role at Route 128 Honda!
Route 128 Honda • Reading, MA, US
Full-time
Last updated: 26 days ago • Promoted
Consumer Relations Representative
VirtualVocations • Lowell, Massachusetts, United States
Full-time
Last updated: 4 days ago • Promoted
Commercial Lines Account Manager | Client Manager
APR • Concord, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Consulting Services Account Specialist
VirtualVocations • Manchester, New Hampshire, United States
Full-time
Last updated: 4 days ago • Promoted
Bilingual Mortgage Collections Specialist
VirtualVocations • Manchester, New Hampshire, United States
Full-time
Last updated: 4 days ago • Promoted
Customer Relationship Lead
VirtualVocations • Lowell, Massachusetts, United States
Full-time
Last updated: 1 day ago • Promoted
Community Relations Specialist
VirtualVocations • Lowell, Massachusetts, United States
Full-time
Last updated: 4 days ago • Promoted
Commercial Services Specialist
VirtualVocations • Lowell, Massachusetts, United States
Full-time
Last updated: 16 hours ago • Promoted • New!
Commercial Lines Senior Client Manager
World Insurance Associates, LLC. • Exeter, NH, US
Full-time
Last updated: 29 days ago • Promoted
Consumer Services Specialist
VirtualVocations • Manchester, New Hampshire, United States
Full-time
Last updated: 18 hours ago • Promoted • New!
Inbound Call Representative - Client Support Specialist
Doug Anderson Plumbing And Heating • Billerica, MA, US
Full-time
Last updated: 23 days ago • Promoted
Appeals and Grievances Specialist
VirtualVocations • Manchester, New Hampshire, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Relations Specialist
PICA Manufacturing Solutions • Derry Village, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Communications, Senior Specialist
Relativity • Manchester, NH, United States
Full-time
Last updated: 14 days ago • Promoted
Claims Customer Support Specialist
VirtualVocations • Manchester, New Hampshire, United States
Full-time
Last updated: 2 days ago • Promoted