Talent.com
UX Researcher | Seattle

UX Researcher | Seattle

AnswerLabSeattle, WA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary : $100-$110K

AnswerLab is looking for UX Researchers in the Seattle Metro Area. Must be comfortable conducting in-person sessions.

Who We Are

AnswerLab is a UX research and experience strategy firm that partners with the worlds boldest brands to create experiences people love. We dont just deliver insightswe shape product direction, influence strategy, and accelerate innovation at companies like Amazon, American Express, Google, and Meta.

As a team of experience strategists, we uncover the why behind user behavior and transform it into clarity, direction, and momentum for our clients. Whether advising on AI, accessibility, or emerging technologies, we help design solutions that drive measurable business impact and build better futures for users.

What makes us successful is simple : the people who work here. Were a team of intelligent, curious, and collaborative professionals who care deeply about solving problems and making a difference. At AnswerLab, youre empowered to lead, grow, and have a real impactsupported by teammates who value thoughtful work, cross-functional collaboration, and yes, even a good laugh along the way.

Who You Are

You are passionate about research : you love to learn new methods, test out new tools and technologies, and think deeply about the human-centered issues we face as researchers. You also see yourself as a partner to stakeholders and clients, bringing them into the research experience and listening deeply to their needs as you conduct studies that address their business questions. Youre proactive, adaptable, and organized : youre ready to explore creative solutions to challenges as they arise, and you have the time management skills to keep everything moving forward.

Ideal candidates have at least 4 years of hands-on experience leading research studies, with experience partnering with stakeholders or clients during the research process. We are open to candidates from a range of consulting and research backgrounds (e.g., UX research, market research, academia, public health, etc.).

This role requires availability to attend in-person research sessions or client meetings at designated client sites.

The qualified candidate will be responsible for :

  • Building trusted relationships with clients, including providing consultative guidance and proactively recommending / implementing solutions to drive the research process forward
  • Leading UX research studies end-to-end, including :

Consulting on research methodology or project scope, as appropriate

  • Developing moderator guides
  • Consulting with clients on the development of prototypes for testing
  • Moderating remote and in-person (when safe) user experience research studies or conducting interviews in the field
  • Analyzing the research findings, delivering insights that address the stated research questions
  • Crafting recommendations in alignment with research findings for potential next steps in product development
  • Developing presentations (written deliverables and / or slide decks) to communicate findings and recommendations
  • Collaborating with clients to ensure the report meets their business needs
  • Presenting to client teams
  • Exploring creative solutions to research challenges, such as providing recommendations to improve internal processes or establish best practices with our clients
  • Continuing to develop your research and consultative skills, leveraging these skills to create research experiences that our clients, participants, and colleagues love while delivering impactful results
  • Keeping projects on schedule and within scope and budget
  • Contributing to AnswerLabs knowledge library : documenting best practices and contributing your expertise to internal initiatives and learning experiences as appropriate.
  • We understand that outstanding candidates can come from a variety of backgrounds. While specific experience is important, we are ultimately looking for candidates who have the personal characteristics to thrive in a growing client-focused business.

    The qualified candidate will have experience in and meet most of the criteria listed below :

  • 4+ years of hands-on experience conducting qualitative research, either in the UX space or a related research field.
  • Leading consulting engagements with clients / stakeholders either in research specifically or with a management consulting firm that uses analytical data to support conclusions
  • Designing and writing discussion guides, screeners, test protocols, and final reports
  • Using online / remote tools for conducting research (e.g., Zoom, WebEx, GoToMeeting, etc.)
  • Conducting presentations with senior-level business managers and executives
  • Demonstrated ability to 1) work independently and drive towards deadlines, 2) produce high-quality deliverables for clients, and 3) think creatively and solve problems
  • Ability to engage with business and research managers in Fortune 500 companies
  • Excellent communication skills and the ability to facilitate discussions
  • Ability to work in a fast-paced deadline-driven environment, manage competing priorities, and be an independent problem-solver
  • Presentation skills, including building slide decks and presenting results and recommendations to clients
  • Undergraduate and / or advanced degree preferably an educational background in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction, or other related disciplines with a solid foundation in research-based design using qualitative methods
  • In addition to expertly meeting the requirements outlined above, your success will be measured on our eight Core Values :

    AnswerLab's Core Values :

  • Build trust
  • Provide amazing service
  • Support and Encourage Inclusivity
  • Jump in to help others
  • Handle change with flexibility
  • Innovate our products and processes
  • Explore creative solutions to challenges
  • Make AnswerLab a great place to work
  • Physical Requirements :

  • Overtime may be required to meet project deadlines.
  • Sitting for extended periods.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.
  • No staffing / recruiting agencies, please.

    We are interested in every qualified candidate who is eligible to work in the United States, however, we are not able to sponsor visas at this time.

    At AnswerLab, our mission is to create experiences people love. This means we strive to make our company a great place to work for people from all walks of life. Hiring people from a wide variety of backgrounds makes our company stronger and helps us achieve our mission.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

    Create a job alert for this search

    Ux Researcher • Seattle, WA, US

    Related jobs
    TikTok is hiring : TikTok Shop - UX Researcher in Seattle

    TikTok is hiring : TikTok Shop - UX Researcher in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    TikTok Shop is an innovative e-commerce solution that enables merchants, brands, and creators to sell products directly on TikTok. As part of the TikTok Shop Design team, you will use qualitative an...Show moreLast updated: 23 days ago
    Rebo AI is hiring : UX Designer in Seattle

    Rebo AI is hiring : UX Designer in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    AI-driven solutions that help companies truly connect with their customers.Our platform transforms unstructured feedback into actionable insights in real time, unlocking the full potential of user ...Show moreLast updated: 30+ days ago
    UX Researcher, Quantitative Job at Meta in Seattle

    UX Researcher, Quantitative Job at Meta in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Overview Summary : Our UX Research team is designing for the global spectrum of human needs, which requires us to deeply understand the behaviors of the people behind them.Our researchers tackle s...Show moreLast updated: 30+ days ago
    Meta is hiring : User Experience Researcher, Qualitative in Seattle

    Meta is hiring : User Experience Researcher, Qualitative in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Overview Summary : Our UX Research team is designing for businesses of all shapes and sizes, which requires us to better understand the customers who use our platform. Our researchers tackle some of...Show moreLast updated: 30+ days ago
    Meta is hiring : UX Researcher, Mixed Methods in Redmond

    Meta is hiring : UX Researcher, Mixed Methods in Redmond

    MediabistroRedmond, WA, United States
    Full-time
    Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex chal...Show moreLast updated: 30+ days ago
    UI / UX - UX Researcher IV Job at Syntricate Technologies in Seattle

    UI / UX - UX Researcher IV Job at Syntricate Technologies in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Seattle, WA - Hybrid 3x per week.Hardware UX researchers and human factors specialists are responsible for delivering technical expertise in areas like cognition, perception, biomechanics, and ergo...Show moreLast updated: 30+ days ago
    UX Researcher, Mixed Methods Job at Meta in Redmond

    UX Researcher, Mixed Methods Job at Meta in Redmond

    MediabistroRedmond, WA, United States
    Full-time
    Summary : Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most com...Show moreLast updated: 30+ days ago
    Meta is hiring : UX Researcher, Quantitative in Redmond

    Meta is hiring : UX Researcher, Quantitative in Redmond

    MediabistroRedmond, WA, United States
    Full-time
    Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex chal...Show moreLast updated: 30+ days ago
    Meta is hiring : UX Research Manager, Facebook Feed in Seattle

    Meta is hiring : UX Research Manager, Facebook Feed in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Within Facebook’s Discovery organization, the Feed pillar is seeking a UX Research Manager to lead our flagship product.Feed is at the center of the knot for Facebook, being the primary surface for...Show moreLast updated: 29 days ago
    RentSpree is hiring : Senior UX Researcher in Seattle

    RentSpree is hiring : Senior UX Researcher in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    RentSpree is the nation\'s leading home rental software.Our award-winning product suite simplifies the entire rental journey—from applications and screening to payments and lease management.Our mis...Show moreLast updated: 30+ days ago
    User Experience Researcher, Qualitative

    User Experience Researcher, Qualitative

    MediabistroSeattle, WA, United States
    Full-time
    Overview Summary : Our UX Research team is designing for businesses of all shapes and sizes, which requires us to better understand the customers who use our platform. Our researchers tackle some of ...Show moreLast updated: 30+ days ago
    Meta is hiring : UX Research Scientist, Reality Labs in Redmond

    Meta is hiring : UX Research Scientist, Reality Labs in Redmond

    MediabistroRedmond, WA, United States
    Full-time
    Summary : At Meta Reality Labs (RL), we are inventing the future.We bring together a team of researchers, developers, & engineers to build the future of connection within virtual and augmented reali...Show moreLast updated: 30+ days ago
    Amazon is hiring : UX Designer, AWS Applied AI Solutions in Seattle

    Amazon is hiring : UX Designer, AWS Applied AI Solutions in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Overview AWS Applied AI Solutions is a new organization with ambitions to be a leading provider of business applications, leveraging Amazon’s unique experience and expertise, used by millions of co...Show moreLast updated: 30+ days ago
    INSPYR is hiring : UX Researcher in Seattle

    INSPYR is hiring : UX Researcher in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    US Citizen, GC Holders or Authorized to Work in the U.This Research Team brings together a world-class team of researchers, developers, and engineers to create the future of virtual and augmented r...Show moreLast updated: 1 day ago
    Insight Global is hiring : UX Designer in Seattle

    Insight Global is hiring : UX Designer in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Job Description Join a team thats customer obsessed and looking for a creative visionary to bring our environment to life! Were seeking a creative User Experience Designer to help build out custome...Show moreLast updated: 30+ days ago
    Amazon is hiring : Sr. UX Designer, Workforce Solutions in Seattle

    Amazon is hiring : Sr. UX Designer, Workforce Solutions in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Overview At Amazon, our mission to be earth's most customer-centric company drives everything we do.We're seeking exceptional talent to join us in shaping the future of how people discover and gro...Show moreLast updated: 30+ days ago
    Digital Aid Seattle is hiring : User Experience Researcher in Seattle

    Digital Aid Seattle is hiring : User Experience Researcher in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Do NOT apply through VolunteerMatch.Analyze, empathize, and elevate NGO impacts as Digital Aid Seattle's User Experience Researcher. Role : User Experience Researcher.Digital Aid Seattle is a collect...Show moreLast updated: 5 days ago
    Meta Platforms is hiring : UX Researcher, Mixed Methods in Seattle

    Meta Platforms is hiring : UX Researcher, Mixed Methods in Seattle

    MediabistroSeattle, WA, United States
    Full-time
    Our UX Research team is designing for the broad spectrum of human needs, which requires us to understand the behaviors of the people behind them. Our researchers tackle some of the most complex chal...Show moreLast updated: 30+ days ago