Field Service Technician - MI
OVERVIEW :
To service (install, calibrate and repair) coordinate measuring machines at customer sites in a
professional, safe, cost-effective manner.
PRIMARY DUTIES & RESPONSIBILITIES :
Demonstrate strong and efficient troubleshooting skills on CMM’s utilizing mechanical and
electronic aptitude
Provide the highest level of customer service and timely responsiveness to all Wenzel
customers
Timely & Accurate documentation of administrative paperwork & customer related requests
The ability to work independently in a high pressure, fast paced and innovative environment
Travel as necessary to fulfil these duties. Travel is expected to be approximately 80% for this
position but could be as much as 100% at peak times. Both domestic and international.
Must be willing to perform standby 24 / 7 emergency service on a rotating schedule. Travel
duties include driving / flying to and from customer sites, airports and other locations to perform
job duties.
Excellent communication and service aptitude is a must
EDUCATION & EXPERIENCE :
Education / Experience this is helpful but not mandatory at this time if all other requirements
are met.
Associates Degree in electronics / robotics either military or vocational is a plus, needs to have
some kind of software training.
Previous experience installing troubleshooting, repairing industrial machines and computer
systems a PLUS
Previous CMM installation and troubleshooting experience is a PLUS
Experience troubleshooting Windows OS, and programming such as C, C++, HTML a PLUS
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