Overview
Job Title : Assistant Director of Financial Aid
Department : Student Financial Services
Reports To : Director of Financial Aid
Position Type : Full-Time, Exempt, On-site (Hybrid)
Location : Cambridge, MA
Salary Range : $70,000-$78,000
Responsibilities
- Provide direct support and counseling to students and families regarding financial aid eligibility, application procedures, aid awards, and financial planning.
- Review and process financial aid applications in accordance with federal, state, and institutional policies.
- Utilize the Regent Education financial aid management system for processing aid and maintaining accurate records.
- Assist in the packaging, awarding, and reconciliation of student financial aid.
- Collaborate with the Director to identify process improvements and maintain compliance with all relevant regulations.
- Support outreach initiatives such as financial aid workshops, orientations, and webinars.
- Maintain knowledge of current federal and state regulations and institutional policies affecting financial aid.
- Provide support in audits and reporting processes as needed.
Required Qualifications
Bachelor’s degree from an accredited institution.1–3 years of professional experience in a financial aid or student services role.Prior experience working in a higher education setting with diverse student populations.Strong interpersonal and communication skills with a commitment to excellent customer service.Ability to interpret and apply complex regulations and policies.Detail-oriented with strong organizational and problem-solving abilities.Preferred Qualifications
3–5 years of professional experience in financial aid administration.Demonstrated experience using Regent Education (Regent Award) and other Department of Education systems, including NSLDS, COD, FSA Partner Connect and / or the FAFSA Partner PortalFamiliarity with VA educational benefits and related processing requirements, or experience with the VA Enrollment Management certification systemExperience with data reporting and reconciliation tasksWant to learn more about life at EF? Follow us on social.
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