Director of People Operations

Job Description

Job Description

At Clerri , we're a team of builders, believers, and bold thinkers driven by one mission : to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we bring care closer . Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market.

As the Director of People Operations , you'll lead the strategy and execution of all people-related programs across the organization. You'll oversee our People Ops team, systems, and processes that shape every stage of the employee experience—from hiring and development to engagement, performance, and retention. Reporting to the CFO, you'll be both a strategic business partner and a hands-on leader, ensuring our people strategy drives company success.

This position offers a base salary of $165,000, a company bonus, and company equity.

The Day-to-Day

Here's how you'll make an impact :

• Collaborate with hiring managers to define job profiles, interview processes, and scorecards, ensuring alignment with organizational goals.
• Design and implement a cohesive people strategy aligned with company goals.
• Manage and mentor the People Ops Generalist, providing guidance and growth opportunities.
• Oversee recruiting, onboarding, performance management, benefits, and compliance.
• Partner with the CFO on compensation reviews, budgeting, and benchmarking to ensure pay equity and competitiveness.
• Lead employee engagement and retention programs, using data and feedback to drive action.
• Develop and execute learning, leadership, and professional development initiatives.
• Maintain compliance with federal, state, and local employment laws and advise leaders on HR best practices.
• Own company culture programs including DE&I, wellness, and recognition.
• Serve as a trusted advisor for employee relations, coaching leaders through challenges with empathy and accountability.
• Optimize and maintain our existing HR systems (Rippling, Greenhouse, and LinkedIn) to ensure efficient workflows, data accuracy, and seamless automation across People Ops processes.
• Track People Ops KPIs and provide regular reporting to leadership on key metrics (turnover, engagement, time-to-fill, etc.).

To Be Successful

Do these things sound like you? Yes? Great, you're already on the path to success at Clerri.

To Thrive

We're a forward-thinking, passionate, and values-driven team that leads with empathy - and if the following things sound like you, you won't just settle in. You'll thrive with us.

Our Advantage

If you're asking yourself "what are the perks of working with us?" Don't worry. We've got you covered.

Our Commitment to You

Be yourself. Always.

We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage.

We want you to be you — because how boring would life be if we were all the same?

About Us

Clerri is the leading Care Membership Platform for dental practices, helping them grow by filling schedules with loyal, cash-paying patients.

Our smart, compliant, and automated platform empowers practices to reduce their reliance on insurance, build recurring revenue, and improve access to care for all. Trusted by 20,000+ dentists nationwide, Clerri brings patients closer and helps practices thrive.