Director, Operations

Job Description

Job Description

Are you a leader who thrives on creating exceptional resident experiences and keeping operations running like a well-oiled machine? At LV Collective, we don’t just manage properties, we build communities people are proud to call home. If you have a strategic mindset, a knack for solving problems on the fly, and a passion for operational excellence, we’d love to have you on our growing team.

As our Director of Operations, you’ll oversee a portfolio of properties, ensuring each meets performance goals, aligns with our brand standards, and delivers a top-tier resident and employee experience. You’ll lead and develop property-level teams, implement best practices, and collaborate across departments to optimize day-to-day operations.

Job Responsibilities

Leadership & Team Development

• Guide and support regional property managers, and property teams to achieve operational, financial, and resident satisfaction goals.
• Coach and mentor corporate and on-site managers, fostering professional growth and ensuring alignment with LV Collective’s culture and values.
• Set clear expectations, regularly review team and property performance, and provide feedback and recognition.

Operational Oversight

Process & Performance

Requirements