Site Leader

Job Description

Job Description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose :

In the role of Site Leader, the successful candidate will oversee daily operations at the site, ensuring efficiency, safety, and alignment with organizational and performance goals. Address operational challenges directly, utilizing a hands-on approach to quickly resolve issues and maintain smooth site operations. Lead a small, close-knit team by demonstrating strong emotional intelligence, fostering a supportive and collaborative work environment. Clearly communicate site goals, procedures, and updates to team members, fostering open and effective communication within the small team. Adapt to the unique needs of a smaller site, showing flexibility in managing multiple responsibilities and responding to changing conditions. Ensure high standards of safety, quality, and efficiency in all site operations, continuously seeking ways to improve processes. Act as a representative of the site within the local community, promoting positive relationships and ensuring the site’s activities are well-regarded.

• Safety : Foster a safety-driven culture across the site, ensuring all employees have proper training, resources, and PPE. Maintain compliance with OSHA, State, and Veolia Safety and Environmental programs.
• Compliance : Oversee contract execution for the site, ensuring adherence to established environmental, health, safety, operational, maintenance, and emergency response procedures.
• Reliability : Monitor site delivery performance, maintaining high standards of quality and consistent results. Coordinate problem resolution and manage conflicting priorities effectively.
• People Focused : Promote a positive work culture, manage resources effectively, and communicate business initiatives and goals to team members. Evaluate and mentor the team to drive performance and growth.
• Customer Obsessed : Build and maintain strong customer relationships, addressing escalated issues promptly. Contribute to new business opportunities and work towards improving net promoter scores.
• Cost Effective : Support OPEX (Operational Excellence) initiatives for efficiency and cost savings. Assist with budgeting and cost control for the site. Identify and implement process improvements to increase operational efficiency.

Primary Duties / Responsibilities :

Foster a positive and inclusive work culture that promotes employee engagement, development, and retention.

Champion a culture of safety excellence by implementing and enforcing comprehensive safety protocols, procedures, and best practices across the site.

Ensure site operations comply with all relevant environmental, safety, and operational regulations, as well as contractual obligations.

Oversee the execution of site-level projects and operations to meet professional standards and deliver consistent, reliable results.

Build and maintain strong relationships with site-level customers and stakeholders.

Identify and implement operational efficiencies and cost-saving initiatives to drive profitability.

Work Environment :

Qualifications

Education / Experience / Background :

Knowledge / Skills / Abilities :

Skilled in effective supervision, training, and personnel management.

Understands principles and practices of water / wastewater distribution / collection systems.

Knowledgeable of relevant local, state, and federal rules, regulations, and laws applicable to water / wastewater operations.

Familiarity with budgeting procedures, monitoring, and analysis.

Capable of delivering exceptional customer service.

Strong problem-solving and analytical abilities.

Required Certification / Licenses / Training :

Additional Information

Benefits : Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.