Sr. Receptionist
Williams Lea, by RRD is a global business support services company with a strong legacyover 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the worldespecially within legal, financial, and professional services industries.
We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.
Job Description
Pay : $28.00 / hr
The Senior Receptionist is responsible for covering the reception desk, greeting visitors and management of conference booking systems. Prefer candidates with corporate office or legal office environment.
Job duties
- Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
- Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor's arrival when necessary.
- Provide high level services to staff, clients and guests.
- Communicate with manager and client on job or deadline issues.
- Handle additional projects as assigned. Handle sensitive and / or confidential document and information.
Qualifications
High school diploma or equivalent.Minimum of 5-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environmentMust be proficient Microsoft Outlook, Word, and Excel.Exceptional customer service skills to effectively greet and communicate with callers and visitors.Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors.Ability to work in a fast-paced team environment.Ability to effectively and professional communication with co-workers and clients.Attention to detail with an emphasis on accuracy and quality.Ability to prioritize work to balance multiple projects and deadlines.Excellent verbal and written communication skills.Self-motivated and the ability to multi-task