Job Description
Location : New York, NY (on-site)
Job Type : Full-time
Salary : $36 - $38 / HR
Summary
Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white-glove service experience.
Responsibilities
Executive & Guest Experience
- Serve as the main point of contact for executives, board members, clients, and VIP guests
- Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression
- Manage the visitor experience from arrival to departure, coordinating with executive assistants and security
- Maintain a polished, guest-ready reception area that reflects the firm’s image and hospitality culture
- Oversee concierge-level amenities, ensuring VIP guests receive personalized service and attention
- Track visitor trends and preferences to enhance the overall executive hospitality experience
Executive Support & Coordination
Partner closely with executive assistants to anticipate needs and ensure seamless supportCoordinate meeting logistics, including scheduling, catering, and room readinessMaintain executive service protocols and uphold the firm’s brand standardsHandle sensitive and confidential information with the utmost discretionOperations & Administration
Support administrative tasks such as visitor logs, document preparation, and supply managementLiaise with facilities, office services, and security teams to ensure smooth daily operationsAssist with emergency preparedness and evacuation protocols for the executive floorDemonstrate flexibility, problem-solving skills, and composure in fast-paced environmentsProvide occasional scheduling or coverage support for the broader receptionist teamQualifications
3+ years of experience in a corporate front desk or receptionist roleExperience supporting senior executives or working within a C-Level suite strongly preferredPolished, professional appearance and demeanorOutstanding verbal and written communication skillsHigh level of discretion, confidentiality, and emotional intelligenceProficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)Strong organizational skills and attention to detailAbility to multitask, prioritize, and remain composed under pressureAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.