Job Description
Job Description
Responsible for the leadership of home business unit dining operation. Manages the dining room staff. Oversees the delivery individualized and flexible dining options for residents at St John’s Home in a welcoming and responsive atmosphere.
Qualifications & Education Required :
- Commitment and passion for residents and a meaningful meal experience
- High School diploma or G.E.D required
- 5 or more years or more of experience in restaurant management or comparable food service management preferred
- Minimum of 1 year in leadership position preferred
- Ability to interact with residents and care for their needs
- Willingness to embrace and exemplify St. John’s Brand Characteristics
Position Competencies :
Interpersonal skills : support emotional, physical and social well-being of dining room assistants Problem solving / decision makingLeadership skills : provide consultation services to support residents and staff as needed, lead by example, distribute responsibilities among interdisciplinary team membersCoaching and development : set clear expectations, coach staff, manage performanceOrganizational skills : talent management (oversee staffing, hiring, performance improvement), quality assurance Performance Improvements, financial skills (oversee budgeting, payroll and ordering)Position Responsibilities :
Participate in planning and implementation of new meal or food related experiencesParticipate in QAPI activities including data collection, audits, monitoring, and quality improvement plans for meal experience and nutritional needsSupport onboarding and training to ensure competent and skilled team membersCollaborate with Work Life to develop and maintain effective staff hiring, orientation, on-boarding, education and training strategiesWork collaboratively with staff and other disciplines to ensure residents, visitors, and employees have exceptional food and positive meal experience at all 3 meals 7 days / weekEnsure effective processes are in place for compliance with food safety, monitoring costs of labor, and ensuring satisfaction of residents on the neighborhoodPhysical Requirements :
Able to lift, bend and stand most of the dayWalking, lifting, carrying, pulling, pushing, bending and reaching to accomplish tasks. Ability to lifting up to 50 lbs.Exposure to Conditions :
Possible exposure to wet, slippery surfaces.