Help Desk Manager
VirtualVocationsJackson Heights, New York, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Help Desk Manager to oversee technical support operations.
Key Responsibilities
Supervise and coordinate Help Desk Technicians in assisting users with technical issues
Identify, troubleshoot, and resolve information systems problems to minimize downtime
Develop procedures for problem resolution and coordinate with technical personnel and users
Required Qualifications
Bachelor's degree in an IT related field
Five (5) years of experience in a similar role
ITIL Foundation certification preferred
Active Security clearance required
Create a job alert for this search
Help Desk Manager • Jackson Heights, New York, United States
Related jobs
Full Time Pay rate : $55k - $60k + Benefits.Bilingual : Fluent in English and Mandarin.Proficiency in Mandarin is preferred as the successful candidate will be required to communicate with business p...Show moreLast updated: 4 hours ago A company is looking for a Remote Service Desk Analyst.Key Responsibilities Serve as the first point of contact for technical support in a 24 / 7 service desk environment Track, triage, and resolv...Show moreLast updated: 17 hours ago A company is looking for an IT Service Desk Analyst to provide technical support and assistance to end-users.Key Responsibilities : Act as the primary point of contact for end-users seeking techni...Show moreLast updated: 30+ days ago A company is looking for a Service Desk Administrator responsible for IT support for employees and contractors.Key Responsibilities Resolve end-user issues and fulfill Service Desk requests withi...Show moreLast updated: 21 hours ago 
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show moreLast updated: 30+ days ago A company is looking for a Service Delivery Manager who will be responsible for exceeding client expectations by supporting consumers on software and services.
Key Responsibilities Manage client s...Show moreLast updated: 30+ days ago A company is looking for a Deal Desk Manager to oversee sales operations and support the sales team.Key Responsibilities Guide team on pricing and deal structures to maximize revenue Manage Requ...Show moreLast updated: 30+ days ago A company is looking for a Support Account Manager - Federal.Key Responsibilities Act as a central point of contact for all support-related activities and deliver proactive and reactive services ...Show moreLast updated: 30+ days ago A company is looking for a Help Desk Lead - Financial Shared Services.Key Responsibilities : Design and implement a Shared Services Help Desk framework for Tier 1 and Tier 2 inquiries Deploy and ...Show moreLast updated: 28 days ago A company is looking for an IT Operations Manager to support day-to-day IT operations and manage help desk performance.Key Responsibilities Manage daily Help Desk Operations, ensuring service del...Show moreLast updated: 30+ days ago 
Help Desk Level 1 Representative.The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Ci...Show moreLast updated: 30+ days ago A company is looking for a Help Desk Administrator to provide technical support and customer service to internal users.Key Responsibilities Serve as the first point of contact for all IT-related ...Show moreLast updated: 19 hours ago A company is looking for a Help Desk Analyst to provide technical support and assistance to end users.Key Responsibilities Analyze problems and provide technical assistance for hardware, software...Show moreLast updated: 30+ days ago A company is looking for a Help Desk Administrator to provide technical support and customer service to internal users.Key Responsibilities Serve as the first point of contact for all IT-related ...Show moreLast updated: 19 hours ago 
As a Online Help Desk Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and...Show moreLast updated: 6 hours ago A company is looking for a Help Desk Technician (Hybrid).Key Responsibilities Serve as the first point of contact for end users seeking technical support via phone, email, and chat Document issu...Show moreLast updated: 30+ days ago A company is looking for a Deal Desk Associate to join their Operations team.Key Responsibilities Review and process contracts for accuracy and seek necessary approvals for policy / pricing excepti...Show moreLast updated: 15 hours ago 
Are you looking for a position where you can grow technically and professionally?.Do you like learning new technologies and helping people resolve computer problems?.
We are a rapidly growing IT sup...Show moreLast updated: 30+ days ago
- Promoted
- New!
IT Help Desk (Mandarin) (Brooklyn)
Intellipro GroupBrooklyn, NY, United StatesFull-time
- Promoted
- New!
Remote Service Desk Analyst
VirtualVocationsElizabeth, New Jersey, United StatesRemote
Full-time
- Promoted
IT Service Desk Analyst
VirtualVocationsYonkers, New York, United StatesFull-time
- Promoted
- New!
Service Desk Administrator
VirtualVocationsBronx, New York, United StatesFull-time
- Promoted
Online Help Desk Associate
TradeJobsWorkforce10007 New York, NY, USFull-time
- Promoted
Service Delivery Manager
VirtualVocationsElizabeth, New Jersey, United StatesFull-time
- Promoted
Deal Desk Manager
VirtualVocationsJamaica, New York, United StatesFull-time
- Promoted
Federal Support Account Manager
VirtualVocationsNewark, New Jersey, United StatesFull-time
- Promoted
Help Desk Lead
VirtualVocationsNewark, New Jersey, United StatesFull-time
- Promoted
IT Operations Manager
VirtualVocationsFlushing, New York, United StatesFull-time
- Promoted
Help Desk Level 1 Representative
City of New YorkNew York, NY, USFull-time
- Promoted
- New!
Texas Help Desk Administrator
VirtualVocationsFlushing, New York, United StatesFull-time
- Promoted
Help Desk Analyst
VirtualVocationsAstoria, New York, United StatesFull-time
- Promoted
- New!
Help Desk Administrator
VirtualVocationsAstoria, New York, United StatesFull-time
- Promoted
- New!
Online Help Desk Associate (Yonkers)
TradeJobsWorkForceYonkers, NY, United StatesFull-time
- Promoted
Help Desk Technician
VirtualVocationsNew York, New York, United StatesFull-time
- Promoted
- New!
Deal Desk Associate
VirtualVocationsJamaica, New York, United StatesFull-time
Senior Help Desk Analyst
TEKConn Services Inc.New York, NY, USFull-time
Quick Apply