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Basket Check

Basket Check

Wasatch Peaks Ranch LLCMorgan, UT, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Company Overview :

  • Wasatch Peaks Ranch is developing and building a new private mountain resort community located in the Wasatch Mountains just 30 minutes north of Salt Lake City.
  • The development encompasses 12,000 acres including 3,000 acres of private ski terrain; a Tom Fazio-designed private golf course; and 460 private homes and homesites being developed under a multi-phase 10–15- year buildout.

This multi-billion-dollar project will offer the most exclusive array of skiing, golf, and a variety of other amenities in a private club setting.   Position Summary :

  • The Basket Check Representative will be responsible for ensuring a top-notch experience for members, guests, and prospects by offering personalized services.
  • They will provide baskets for members and their guests to store personal items during skiing or overnight / multi-day ski visits.   Job Description and Focus :

  • Provide personalized and professional concierge services for members and their guests, including :
  • Offering friendly and specialized attention while handling basket storage needs.
  • Responding promptly to incoming calls and emails to impress members, guests, and prospects with our responsiveness and local knowledge.
  • Warmly greeting members, guests, and prospects visiting the club.
  • Assisting the events team in planning and scheduling special events, parties, or meetings.
  • Supporting the membership team with member relations, assembling / delivering member welcome packages, member orientations and tours, and peak period operations at member hosting locations.
  • Working closely with WPR teams to consistently enhance the member experience and attending team, department, and company-wide meetings as required.
  • Performing other duties and working on special projects as assigned or required.
  • Maintain a clean, organized basket check and boot-up area, including day use complimentary storage.
  • Properly retrieve all items left behind at the end of the day, log them into Lost & Found, label them accordingly, and store them in the secure basket check area.
  • Provide personalized and professional concierge services for members and their guests including, but not limited to :

  • skis, helmets, poles, gear, outerwear, personal items, children’s apparel, games, toys, clothing, phones, keys, gifts.   Classification : Full-time, Seasonal, Non-Exempt   License or Safety Requirements : Experience with Word, Adobe, Outlook, Excel preferred.   Educational Requirements : High school diploma, GED equivalent or higher required.
  • Bachelor’s degree preferred.
  • A minimum of three to five years in a resort, club or hospitality industry setting preferred.   Job Knowledge, Core Competencies and Expectations :

  • Excellent English verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Experience with Salesforce preferred.

  • Excellent problem-solving and critical thinking skills.
  • Must have a positive attitude with the ability to remain flexible and patient.
  • Excellent organizational and multitasking skills.
  • Excellent administrative skills.   Physical Requirements / Must have the ability to :
  • Visually inspect all work areas.
  • Manage several software platforms and exhibit strong computer skills.
  • Operate for several hours at a time.
  • Stand, walk, push, pull, lift, grasp, twist, and bend for extended amounts of time.
  • Lift up to 50 lbs occasionally, 25 lbs frequently, and 10 lbs constantly.   Position Expectations :
  • Maintains neat and professional experience and always observes personal cleanliness rules.
  • Self-motivated.
  • Member and guest-service oriented.
  • Acts professionally.
  • Displays a positive attitude toward all (staff, members, guests).
  • Courteous towards others.
  • Demonstrates a willingness to help others.
  • Always acts ethically.
  • Works well in a team environment.
  • Being creative and proactive.
  • Must be aware and able to abide by safety practices.
  • Reliable and predictable attendance.
  • Wears a clean and presentable uniform.
  • Ability to exercise good judgement under pressure.
  • Can prioritize needs and effectively manage resources.
  • Knowledgeable about and consistently follows policies and procedures as outlined in the employee handbook.
  • Must be able to work holidays, weekends, and overtime as needed.
  • A comprehensive benefit package is available at date of hire.
  • Benefits include medical, vision, dental, 401k, EAP, short-term and long-term disability, ski privileges, wellness initiatives, paid time off (PTO), and more.
  • WPR conducts background checks on all employees on an annual basis.
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    Check • Morgan, UT, US

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