IT Helpdesk Specialist

Overview

Direct message the job poster from Solomon Page

Our client, a well-established organization is looking to hire an IT Help Desk Specialist to start right away! This role will be based onsite in San Antonio, TX.

Responsibilities

• Serve as the first line of support for technical assistance inquiries
• Troubleshoot and resolve hardware, software, mobile device, VoIP, printer, and Active Directory issues
• Support software and hardware installations, upgrades, and user account management (onboarding / offboarding)
• Monitor and escalate urgent technical issues as appropriate
• Maintain IT documentation, asset inventory, and system records
• Identify and recommend process and performance improvements
• Additional duties as assigned

Required Qualifications

About Solomon Page

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit : solomonpage.com and connect with us on Facebook, and LinkedIn.

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