Pharmacy Liaison : (PTCB / ExCPT) Children's National Hospital, DC

Clearway Health Job Opportunity

Welcome to Clearway Health - a recognized Great Place to Work and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture.

Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs.

WORK SCHEDULE :

1st Shift : Monday - Friday - 8 : 30a - 5 : 30p

Position Summary

This pivotal position serves as the bridge between patients and pharmacists, employing a hands-on approach to deliver top-tier patient care. You will have a strong focus on customer service, serving as a pillar in reshaping both patient care and business excellence. It is more than a mere job; it is an integral component of our specialty pharmacy's growth and success, with a direct impact on the health system's operating margins. In this exciting role, handling specialty patients and their medications is like a skilled craft, much like nurturing valuable sales accounts. It is all about blending top-notch patient service with outstanding business performance, making it a one-of-a-kind and essential part of what we do.

Clearway Health and our client partner, Children's National Hospital :

This position will be located on site at our client partner, Children's National Hospital, where they are dedicated to helping our patients grow up stronger. Children's National Hospital has been serving the nation's children since 1870. Here you'll work with more than 6,000 of their employees who provide world-class care in a warm and caring environment. They are proud to be a strong voice for children through advocacy at the local, regional and national levels. Children's National Hospital is ranked #5 in the nation by U.S. News & World Report. They were ranked #1 for newborns and we're the best pediatric hospital for neurology and neurosurgery in the Mid-Atlantic. Children's National Hospital is also a three-time recipient of Magnet status for exceptional nursing. They offer expert care through a convenient, community-based primary care network and specialty locations. Home to the Children's National Research Institute and the Sheikh Zayed Institute for Pediatric Surgical Innovation, Children's National Hospital is one of the nation's top NIH-funded pediatric institutions and is recognized for its expertise and innovation in pediatric care.

Essential Responsibilities / Duties

Patient Relationship Development and Client Sales You will focus on sales / customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.

• You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line.
• You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.

Patient Retention

Personnel Responsibilities You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.

Operational Responsibilities

Education

Certificates, Licenses, Registrations Required :

Experience :

Knowledge and Skills :

Additional Preferred Qualifications :

Special Working Conditions (On-Call, Travel, Shift, Coverage) :