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Events Operations Specialist

Events Operations Specialist

ASM GlobalDetroit, MI, US
30+ days ago
Job type
  • Full-time
Job description

Event Operations Specialist

The Event Operations Specialist plays a dual role in supporting event execution and labor operations for Huntington Place. This position serves as a liaison between clients, internal departments, union personnel, and third-party vendors to ensure seamless event planning and on-site delivery. Responsibilities include preparing labor estimates, managing labor documentation, ensuring accurate payroll inputs, and overseeing the implementation of event logistics from planning through completion. This position requires flexible scheduling, hands-on problem-solving, and a commitment to high-quality service delivery.

Key Responsibilities

Event Coordination

  • Serve as the on-site coordinator for assigned events from setup to teardown.
  • Establish initial and ongoing communication with clients to confirm event requirements.
  • Prepare detailed event resumes and distribute them to relevant departments.
  • Coordinate event logistics with internal teams and 3rd party providers (e.g., AV, telecommunications).
  • Ensure client expectations are met through timely execution and problem resolution.
  • Assist Event Managers with planning, communications, and onsite support.
  • Participate in weekly event coordination meetings and staff briefings.
  • Support implementation of facility rules, regulations, policies, and procedures.

Labor Operations Support

  • Prepare labor estimates based on production schedules, equipment lists, and event specifications.
  • Procure, review, and process daily labor sheets; verify alignment with labor orders.
  • Address discrepancies with the Foreman, Steward, or Client and resolve as needed.
  • Enter and manage labor data in the accounting payroll system for timely processing.
  • Prepare detailed weekly client invoices and ensure timely submission.
  • Support off-site labor planning and coordination when required.
  • Conduct facility walkthroughs to confirm labor readiness and safety compliance.
  • Other

  • Perform special assignments and additional duties as directed.
  • Role requires walking, climbing, kneeling, and navigating large facility areas.
  • Must be available for irregular and extended hours, including nights, weekends, and holidays, as dictated by event needs.
  • Qualifications

    Experience

  • Minimum two years of experience in public facility management, convention / trade show operations, or a similar service-driven environment.
  • Familiarity with labor coordination, vendor oversight, and union jurisdictions preferred.
  • Education

  • Bachelor's degree in hospitality, business, or a related field preferred; relevant experience may be considered in lieu.
  • Skills

  • Proficient in Microsoft Office Suite, including Excel and Word.
  • Strong organizational, communication, and customer service skills.
  • Ability to multitask in a high-pressure, fast-paced environment.
  • Strong attention to detail with an analytical approach to scheduling and labor forecasting.
  • Physical Requirements

  • Ability to stand, walk long distances, and climb stairs / ladders during event setup and teardown.
  • Must be able to work rotating shifts, including nights, weekends, and holidays.
  • Huntington Place / ASM Global is an Equal Opportunity / Affirmative Action Employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor

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    Event Specialist • Detroit, MI, US

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