Customer Service Representative II

Job Description

Job Description

Looking to build your career with a company that values innovation , stability , and people ? Join our dedicated team as a Customer Service Representative II at our company's headquarters in Bridgeton, MO!

Since 1946, Hunter Engineering has been aligning cutting-edge technology with a strong commitment to quality. As a family-owned , American-made company, Hunter is the global leader in automotive service equipment, with our products used in over 130 countries by top vehicle manufacturers, tire companies, and service centers.

We’re proud to be recognized as a Best Places to Work finalist by the St. Louis Business Journal for four consecutive years (2022 – 2025) – a testament to our commitment to our people. Here, employees are supported, challenged, and take pride in their work. We offer exceptional benefits, a healthy work-life balance, and meaningful opportunities for professional growth.

If you’re ready to join a team shaping the future of automotive service, read on.

As a Customer Service Representative II , you will focus on supporting our customers and independent sales and service representatives with orders, follow-up, and general questions. This role is ideal for a proactive problem solver who thrives in a collaborative environment and is passionate about enhancing customer satisfaction.

What You’ll Do :

• Support our customers, Authorized Distributors, and Independent Sales and Service Representatives with any order follow-up and issue resolution
• Process equipment orders that require high accuracy and attention to detail.
• Provide support to our field team to resolve order issues and customer satisfaction concerns.
• This position requires a reliable individual who can work independently and has the general skills needed to adapt to various tasks.
• Other duties as assigned.

What You’ll Bring :

What We Offer :

Join us in our mission to ‘Align People and Innovation to Drive Excellence!’