Inside Sales Representative

Kaspar Outdoors : Inside Sales

Job Description : Opportunities :

Opportunities :

• Are you able to deliver a five-star customer experience?
• Do you have formal presentation skills needed to sell and close deals?
• Does working for a family-centric organization based in a small-town environment appeal to you?
• Do the values of stewardship, versatility, and family resonate strongly with you?
• Do you find the improvement of people’s lives through stewardship of God-given resources inspiring?

Then, Kaspar Outdoors is for you!

Primary Function :

Provides quality service to customers, potential customers, and co-workers via telephone, in person and email. Maintains in-depth knowledge of products and services offered by the company to maximize the efficiency of the organization.

Position Responsibilities include(but not limited to) :

• Service accounts of all sizes by representing the business externally with clients and internally through cross functional collaboration.
• Assist with the onboarding and customer support and customer success.
• Proactively remain connected to the accounts and ever-changing market to access opportunities and ensure all viable accounts are engaged regularly in an effective manner.
• Deliver customers a five-star experience.
• Impeccable follow-through and follow-up skills are required.
• Effective prospecting and nurturing of leads as required by management.
• Listens to customer complaints and suggestions and discusses resolution requests with Supervisor.
• Obtains customer feedback and share with leadership for continuous improvement.
• Collaborates with production, shipping, warehouse as needed.
• All other duties assigned by management.

Skills :

• Persuasive speaking and formal presentation skills are needed to sell and close deals.
• Excellent communication skills in both written and spoken formats.
• Creative thinking and problem-solving aptitude.
• Ability to digest, to understand and verbalize complex data and product information related to the business.
• Must be able to work autonomously, be a self-starter, and be highly motivated and success driven.
• Highly productive. Strong time management skills and are always looking for ways to improve the process and maximize opportunities.
• Basic computer software skills (MS Office, Outlook, etc .)
• Ability to build relationships with customers easily.
• Ability to multitask in a fast-paced environment.
• Ability to maintain a clean, neat, and appealing work environment and personal appearance.

Qualifications :

• High School diploma or general education degree (GED) required; College preferred.
• Familiarity with MS Office Applications (Word, Excel, Access, Power Point, Outlook, etc ) and ERP software preferred.
• Must possess current and valid driving record with clear history for the past three years.

Physical Requirements :

• Must be able to sit and / or walk (33-75%) for extended periods of time.
• Must be able to stoop, bend, twist and lean (10-25%)
• Must be able to lift 25 pounds occasionally (0-33%)

Work Environment :

• Typically, inside a climate-controlled office and is required to occasionally move from office to manufacturing areas and outdoors to perform duties.
• Occasional exposure to manufacturing environment where the use and wear of proper protective equipment (PPE) such as safety glasses or side shields on glasses and closed toe shoes are mandatory
29 days ago