Sales Development Representative (SDR)
This is a remote position. Employment Status : Full-time (initial 3-month evaluation period). Work hours : 09 : 00 AM 5 : 00 PM AEST, Monday to Friday. Location : Remote. Needed : ASAP.
Remote Office and Shift AI are seeking a Sales Development Representative (SDR) who can not only deliver qualified booked appointments but also lay the foundations for our SDR function. This is not a "dial-only" role. We're looking for someone who can design processes, establish structure, and eventually grow into leading a team of SDRs. You will split your focus across Remote Office (offshoring solutions) and Shift AI (voice-first Agentic AI platform), both operating with a strong focus on the Australian market.
Key Responsibilities :
- Outbound Prospecting : Proactively reach out via email, LinkedIn, and phone to generate interest and secure qualified appointments.
- Lead Qualification : Engage prospects in meaningful conversations to understand needs, confirm fit, and advance only qualified leads.
- Messaging & Positioning : Communicate the USPs of both Remote Office and Shift AI in a way that resonates with Australian SMEs and mid-market clients.
- SDR Structure Setup : Define outreach cadences, refine qualification criteria, and help build the SDR playbook for future hires.
- CRM & Reporting : Maintain a clean pipeline, ensure accurate data in HubSpot / CRM, and provide weekly reports on progress.
- Follow-Up & Nurture : Persistently re-engage unresponsive prospects, schedule consultations, and nurture early relationships until handover.
- Cross-Collaboration : Work closely with founders and marketing to align outbound efforts with campaigns and GTM strategies.
Requirements
Must Have :
Proven experience working with Australian clients strong understanding of business culture, communication style, and market expectations.Background in the offshoring industry in a similar SDR / BDR / Inside Sales role.Minimum 3 years' experience in outbound prospecting, appointment setting, or business development.Skills & Attributes :
Exceptional communication skills (written, verbal, and phone etiquette).Strong organizational and time-management skills; ability to manage multiple leads.Results-driven, with a proven track record in achieving / exceeding KPIs.Familiarity with CRM systems (HubSpot preferred), LinkedIn Sales Navigator, and outbound tools.Self-starter mindset able to work independently in a global, remote-first team.Desire to grow into a team leadership role in the future.What We Offer
Dual Exposure : Work across two dynamic businesses Remote Office (remote staffing solutions) and Shift AI (AI agent platform).Career Path : Clear trajectory towards SDR Team Lead as we scale.Remote Flexibility : Work from anywhere with our fully remote infrastructure.Learning & Development : Access to resources and mentorship to sharpen your craft.Inclusive Culture : A diverse, supportive team with Friday virtual catch-ups to unwind.