Service Advisor

Job Description

Job Description

Description :

Join ZT Automotive : Drive Your Career Forward!

Are you dependable, motivated, and ready to rev up your career? Ron Carter GM is searching for a skilled Automotive Service Advisor / Writer to join our team. As a trusted automotive dealership and service center specializing in Ford vehicles, we're dedicated to providing top-notch automotive solutions and unparalleled customer service. With a reputation for excellence, integrity, and continuous improvement, we've solidified our position as an industry leader.

At ZT Automotive, we're not just selling or servicing vehicles – we're propelling careers forward. Since our inception in 2015, we've expanded our footprint across Texas, Florida, Georgia, and Alabama, representing premier brands like Toyota, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence.

Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and opportunity. Join our dynamic team and experience a workplace where your potential can truly soar. Ready to drive your career to new heights? Apply now!

Responsibilities

• Greet customers and scheduling service appointments
• Document customers’ concerns and comments.
• Write service orders and descriptions of problems and repairs
• Translate customers’ repair problems into standard repair terminology
• Explain repairs to customers and review service history
• Test-drive vehicles to confirm service repairs.
• Provide accurate estimates of the cost and time needed for repairs.
• Handle customer complaints making sure to keep our customers satisfied.
• Coordinate parts ordering and follow up appointment with customers.
• Provide the highest levels of customer service to retain dealership clientele.

Compensation

We offer a very simple and competitive pay plan that truly rewards high performers.

Paid Vacation

Service, Parts, and Vehicle discounts

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Professional development assistance

Retirement plan

Vision insurance

Shift :

10 hour shift

8 hour shift

Work Days :

Monday to Friday

Weekends as needed

Requirements :

Service advisor / writer experience required

Valid driver's license and clean driving record

CDK experience helpful.

Professional appearance and attitude required

Ability to multitask and stay focused in a fast-paced environment

Must have valid driver’s license