CSIS Investigative Intelligence Lead Program Manager

CITI Security and Investigative Services (CSIS) is a full-service security and investigative team that protects the assets, integrity, and reputation of Citi and its clients.

We accomplish this by offering in-house security, investigative, and intelligence services to clients across all of Citi's businesses and regions.

We also collaborate with other Citi business groups, law enforcement agencies, governments and industry counterparts.

The Global Intelligence & Analysis (GIA) program in Citi Security & Investigative Services (CSIS) is a dynamic program combining specialized intelligence and analytical resources, in support of cyber, fraud, internal misconduct, security, and other complex issues that arise throughout Citi.

We are a quickly evolving organization charged with solving some of the most challenging intelligence and analytical questions posed to Citi.

The work we do will engage your whole brain (as well as a fair amount of your time) and our most impactful achievements have one crucial feature in common : Colleagues who embrace our six Citi Leadership Standards :

• Develops Our People - We value growth
• LifeLongLearners
• Drives Value - We strive for excellence
• MakingAnImpact
• Works As A Partner - We succeed and fail as a team
• DreamTeam
• Champions Progress - We push ourselves to innovate
• ThinkingOutsideTheBox
• Lives Our Values - We believe every opinion counts
• Respect
• Delivers Results - We put our stakeholders first
• ProblemSolvers

It's a great place to work. So, if you think you are up for it, see if these apply to you :

• I enjoy working in a creative and high-paced environment where no two days are the same
• I am self-aware and use this ability to stay flexible and positively direct my behavior
• I enjoy being part of a diverse, multicultural and globally dispersed team
• I communicate openly with others, share my ideas, and listen
• I value being surrounded by talented, committed and supportive colleagues
• I want my work to be meaningful and impactful
• I like to solve problems collaboratively and to be intellectually challenged
• I embrace change with agility and a positive attitude

A little about this role :

Based in Tampa, Florida, this position reports to the NAM / LATAM Director of Intelligence and Analysis. Other locations may be considered, including Mexico City, Mexico.

In support of CSIS regional and global functions, the incumbent will manage the strategy and operations of the NAM / LATAM Investigative Intelligence program, inclusive of investigative intelligence, insider threat and e-discovery services.

The Investigative Intelligence Lead Program Manager position is a regional program role requiring expertise in fraud investigations and fraud risk and controls;

specifically in understanding fraud trends, contributing factor and root cause analysis, and control improvements. A successful candidate is someone who wants to take charge of their own career.

We are looking for high performers willing to bring their "A-game" and with significant understanding and expertise in :

• Fraud and conduct related investigations and control analysis
• Applying and executing the intelligence cycle
• Strategic and operational qualitative analysis of complex problem sets
• Project management coordination and balancing multiple competing priorities
• Building productive engagement models with internal and external stakeholders
• Identifying intelligence gaps and development of innovative intelligence-driven solutions
• Developing and delivering high quality written products and oral intelligence briefings to senior decision makers

Responsibilities of this role include :

• Lead and manage a multidisciplinary team of analysts. This requires hiring, training, and mentoring analysts, including ongoing professional development.
• Lead sub-programs, including investigative intelligence, insider threat and e-discovery programs. This requires management of people, vendors or outside resources, case / project assignments and oversight, approval of final products, and program reporting.
• Lead intelligence analysis of complex fraud and conduct analysis, trending, and control assessment.
• Manage intelligence collection capabilities for CSIS, including identification and vetting of new and innovative intelligence sources, methodologies, and collection tradecraft - Utilizing multiple intelligence concepts for collection and validation of both raw and processed information (structured and unstructured data)
• Partner with Citi stakeholders, business partners, and external colleagues on open source methodologies and tools for finding disparate data.
• Deliver detailed and professional briefings on advanced analytics capabilities, resources, and tradecraft.

The lead program manager position is a high visibility, advanced position requiring proven experience in fraud analysis, corporate program management, and leading quickly developing teams and initiatives.

If you have the following, we would like to talk to you :

• Bachelor's degree required, and advanced degrees and certifications are welcome (e.g. CFE, CAMS, etc)
• Bilingual in English and Spanish preferred. Portuguese speakers welcomed.
• Minimum of 8-10 years of experience in program management, fraud analysis, and stakeholder engagement
• Previous experience with corporate security, investigations (including e-discovery), fraud risk management, insider threat, law enforcement, counterintelligence, or intelligence community
• Proven record of accomplishment in helping business partners understand control needs and driving the impact of the analytical assessment
• Experience is utilizing visualization software applications - Specifically link analysis (e.g. Palantir, Semantica Pro, Link Explorer, I-2 or ESRI)
• Demonstrated ability to analyze, evaluate and interpret complex data with a strong understanding and application of analytical techniques.
• Self-starter and resourceful individual, with experience of operating in fast paced and dynamic operational settings
• Ability to work independently and with minimal oversight, while producing high quality analysis
• Broad professional experience, including prior international work experience / travel or experience working as part of a globally dispersed team
• Excellent communication, negotiation and presentation skills - Ability communicate effectively, both orally and in writing, through all levels of the organization;

with high quality written products and infographics required

• Exceptional business writing skills, including report and presentation development for key leadership
• Advanced expertise in Microsoft Office products - Word, Excel, Access, Outlook, PowerPoint, & SharePoint - demonstrated creativity in use of these products to solve analytical problems
• Established project management skills - Ability to coordinate several projects simultaneously and executes daily duties with minimal supervision

Job Family Group : Technology

Technology

Job Family : Information Security

Information Security

Time Type : Full time

Full time

Primary Location :

Tampa Florida United States

Primary Location Salary Range :

$136,700.00 - $205,050.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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