Senior Manager – Epic Patient Access & Experience Job Description :
- We are seeking a Senior Manager with a strong Epic background to drive strategic patient access and experience initiatives.
- This individual will partner with healthcare organizations to develop and implement enterprise-level patient access strategies, optimize front-end workflows, and enhance the patient journey through Epic tools such as Cadence, Welcome, Referrals, and MyChart .
- The Senior Manager ideally brings a balance of operational leadership experience and strategic advisory skills, helping clients improve patient satisfaction, access, and overall performance through practical, measurable initiatives.
Key Skills and Experience :
Strong Epic background (Cadence, Welcome, Referrals, MyChart preferred; Cheers and Care Everywhere optional) IT or Operational leadership in scheduling, registration, call centers, or patient engagement Experience designing and implementing enterprise patient access strategies Front-end workflow optimization expertise Knowledge of front-end revenue cycle operations (e.g., insurance verification, financial clearance) Knowledge of digital front door strategies and patient portals Strong project management and cross-functional collaboration skills Strategic advisory experience with healthcare executives and operational leaders preferred Epic certification preferred Powered by JazzHR