Sales Support

Job Description

Job Description

We are looking for a dedicated and detail-oriented Part-Time Receptionist / Sales Support specialist to join our team in Allegan, Michigan. This Contract-to-Permanent position involves providing exceptional customer service, managing order entries, and supporting sales operations effectively. If you have a knack for organization and thrive in a fast-paced environment, we encourage you to apply. This role is 100% onsite, M-F for approximately 4 hours a day.

Responsibilities :

• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Accurately enter and process customer orders into the system to ensure timely fulfillment.
• Support the sales team by managing post-sales activities and ensuring smooth communication with clients.
• Handle vendor invoices and ensure accurate data entry into the accounting system.
• Maintain organized filing systems for sales and customer records.
• Perform receptionist duties, including answering phone calls and greeting visitors.
• Utilize QuickBooks to manage financial transactions related to sales and vendor invoices.
• Collaborate with internal teams to streamline order processing and customer support workflows.
• Proven experience in a sales support, customer service, or receptionist role.
• Proficiency in QuickBooks and other relevant software tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Familiarity with order entry and invoice processing.
• Experience with inbound sales support is a plus.
• High school diploma or equivalent is required; additional education or certifications are a bonus.