National Account Manager

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, reaching a revenue of $2 billion in 2024.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

The National Account Manager (NAM) is the primary sales contact for all in-store and online categories associated with Walmart Departments 10, 11, and 12 as well as other retail facing ecommerce accounts. The NAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman corporate to ensure Walmart Inc & other accounts receive best in class customer service. The NAM position will also be responsible for calling on other retailers that purchase the Home Hardware product lines, and for managing automotive sales to other major online retailers. This position is a sales leadership role that will have exposure to the highest-level executives at the customer and Dorman's internal organization.

Primary Duties

• Drive sales, profitability and awareness of Dorman Products with Walmart, & other retailers, in support of annual business plan achievement.
• In an effort to increase sales, work cross-functionally at Dorman to optimize inventory / deployment and manage product lifecycles within existing categories and gain new / competitive share in non-supported categories.
• Responsible for building strong cross functional relationships with Walmart and gaining expert knowledge on the customer's go to market strategy.
• Partner with Walmart to create and deliver upon strategic joint business plans, implement omnichannel promotional events through Walmart Connect and conduct regular line reviews.
• In order to serve the customer better, the candidate needs to be competent in data analysis, reporting and forecasting activities and well versed in fact-based sales techniques.
• Work with customers in major customer events, including remote locations, factory visits and potentially attending industry events
• Overnight travel will be required to fulfill attendance at such events
• Proactively communicate any competitive risks, opportunities and new product ideas back to corporate.
• Other duties as assigned

Qualifications

Physical Requirement : Capability to lift 20 pounds.

Working Conditions : While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate.

Education / Experience

The US base salary range for this full-time position is $109,400.00 to $159,300.00. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.

As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick / vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO / AA Employer M / F / D / V. www.DormanProducts.com

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