Talent.com
No longer accepting applications
IT Architect - Cloud Sltns

IT Architect - Cloud Sltns

MAXIMUSNewark, NJ, United States
11 days ago
Job type
  • Full-time
Job description

Description & Requirements

As a member of the Contact Center CX - Innovation and Architecture team, the IT Architect should be able to implement strategic goals established by leadership; lead, develop, collaborate, and advance the applied and responsible use of AI, ML and data science solutions throughout the enterprise. The IT Architect will serve in a lead technical role and interact with other Contact Center Engineering and IT team members as well as various internal customers and external vendors.

Essential Duties and Responsibilities :

  • Oversee the automation processes for daily activities, build activities and new feature and functionality with public and private cloud
  • Interact with other team members and groups within the IT organization
  • Help enforce the standards for server builds and services deployed in AWS and the private cloud by the cloud solutions teams
  • Perform other duties assigned by leadership.

Design, prototype, and deliver AI-powered automation solutions across our platforms.

  • Design and build customer experience and conversational AI solutions, including dialog flows, API integrations and AI agent orchestrations
  • Develop and maintain technical integrations between solutions and Maximus technologies such as CRM, ITSM, and data reporting systems
  • Determine the right fit of tools, technologies, processes, and automation to enable effective and efficient solutions for each unique situation
  • Assess benefits versus risk of implementing new technologies.
  • Lead large, complex, and cross-functional efforts across the enterprise to support the creation of solutions and real mission outcomes, emphasizing and teaching the ability to flex and demonstrate initiative when dealing with ambiguous and fast-paced situations.
  • Maintain authoritative knowledge of the evolving AI technology landscape, evaluating emerging technologies and their applicability for use in production / operational environments.
  • Coordinate with other technical specialists, project managers, engineers, and contractors to ensure timely and effective management of resources.
  • Participate in concise and clear technical documents.
  • Knowledge of contact center platforms and VoIP protocols
  • Conduct code reviews and build consensus among team members.
  • Mentor and coach technical staff across the organization, fostering a culture of excellence, collaboration, and continuous learning.
  • Work with external vendors, when necessary.
  • Bachelor's degree in a Computer Engineering / Computer Science, Computer Technology / or related discipline or equivalent professional technical experience

    Minimum Requirements

  • Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
  • Bachelor's degree in a Computer Engineering / Computer Science, Computer Technology / or related discipline or equivalent professional technical experience

  • Hands on proficiency in technologies such as Genesys Cloud, Google Cloud, AWS / AWS AI and ML, AWS Lambda, Amazon Lexbots, and Microsoft Azure preferred
  • Proven track record architecting and delivering complex digital solutions with API integrations, enterprise systems, and cloud services
  • Background with State & Federal Government work.
  • Expert knowledge of HTTP requests, REST web services, and JSON
  • Strong understanding of the software development lifecycle, system design principles, and low-code / no-code platforms
  • Ability to solve problems quickly and accurately
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute multiple complex tasks simultaneously
  • Ability to work as a team member, as well as independently
  • Excellent technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations
  • Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
  • Exercises judgement in selecting methods, techniques, and evaluation criteria for obtaining results.
  • Networks with key contacts outside own area of expertise.
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel as a team lead.
  • #techjobs #C0reJobs

    EEO Statement

    Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com .

    Minimum Salary

    157,760.00

    Maximum Salary

    227,640.00

    Create a job alert for this search

    Cloud Architect • Newark, NJ, United States

    Related jobs
    • Promoted
    • New!
    Senior Cloud Infrastructure, Network, and Security Architect

    Senior Cloud Infrastructure, Network, and Security Architect

    Bristol-Myers SquibbPrinceton Junction, NJ, US
    Full-time +1
    Those aren't words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.Here, uniquely interesting work happens every day, in every department.From optim...Show moreLast updated: 10 hours ago
    • Promoted
    Senior Cloud Architect - Hybrid

    Senior Cloud Architect - Hybrid

    NJM Insurance GroupTrenton, NJ, US
    Full-time
    Cloud / Infrastructure Technology Supervisor.The Cloud / Infrastructure Technology Supervisor will be responsible for overseeing the technology strategy and operations of the IT Server Administration t...Show moreLast updated: 30+ days ago
    • Promoted
    IT Systems Manager

    IT Systems Manager

    Empower PharmacyEast Windsor, NJ, United States
    Full-time
    Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503...Show moreLast updated: 10 days ago
    • Promoted
    Cloud Data Warehouse Architect

    Cloud Data Warehouse Architect

    Wakefern Food Corp.Edison, NJ, US
    Full-time
    United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® b...Show moreLast updated: 9 days ago
    Sr IT Architect

    Sr IT Architect

    Fixity Technologies LLCNew York, NY, New York, USA
    Full-time
    Table" style="width : 600px; background : #f2f2f2; border-collapse : collapse" width="600"> Show moreLast updated: 30+ days ago
    • Promoted
    Solution Architect

    Solution Architect

    TradeJobsWorkForce10122 New York, NY, US
    Full-time
    Solution Architect Job Duties : Responsible for assisting in the establishment of an IT Architect...Show moreLast updated: 30+ days ago
    Platform Architect

    Platform Architect

    Purple DriveBOYNTON BEACH, New Jersey, USA
    Full-time
    Platform Architect Exp : 10 - 13+ yrs Role Description : Data Mesh, Data Product, Solution Architect, Leadership, Data Governance, Enterprise Archite...Show moreLast updated: 30+ days ago
    Senior IT Systems Analyst

    Senior IT Systems Analyst

    Innova SolutionsRemote,New York,United States
    Remote
    Full-time
    Quick Apply
    A client of Innova Solutions is immediately hiring for a.Position type : Full-time, Contract.The Senior IT Systems Analyst supports leadership in coordinating and managing activities essential to th...Show moreLast updated: 3 days ago
    • Promoted
    Solutions Architect

    Solutions Architect

    Tata Consultancy ServicesSomerville, NJ, US
    Full-time
    ServiceNow Solution Architect (HRSD,ITSM).Typically requires 8-10+ years of experience with ServiceNow, with a focus on ITSM, HRSD, and / or ITOM modules. Experience with ServiceNow modules HRSD , WSD...Show moreLast updated: 1 day ago
    Cloud Solution Architect

    Cloud Solution Architect

    Zenith servicesBerkeley Heights, NJ, New Jersey, US
    Full-time
    Aptos,sans-serif"> Job Description : < / s...Show moreLast updated: 30+ days ago
    • Promoted
    Data Solution Architect

    Data Solution Architect

    CoforgePrinceton, NJ, US
    Full-time
    Job Title : Data Solution Architect.Skills : DWBI, Big Data, Azure, AWS, GCP, Snowflake, Databricks, 2 Hyper scalers (GCP / AWS / Azure platforms) and specifically in Big Data processing services (Apache...Show moreLast updated: 1 day ago
    Cloud Platform Engineer

    Cloud Platform Engineer

    Hatch Global SearchNew York, New York, US
    Full-time
    Quick Apply
    This is a hybrid role (3 days in the office / 2 days remote).About your team : The Enterprise Architecture organization is looking for a Cloud Platform Engineer to help shape the future of cloud inf...Show moreLast updated: 30+ days ago
    Senior Integration and Solution Architect

    Senior Integration and Solution Architect

    Core Software Technologies Inc.Trenton, New Jersey, United States
    Full-time
    Quick Apply
    As a Senior Integration Architect, you will be the driving force behind bringing together various tools and systems to create a cohesive and efficient technology ecosystem for our organization.Your...Show moreLast updated: 30+ days ago
    • Promoted
    Gen AI Solution Architect, Senior Consulting Manager

    Gen AI Solution Architect, Senior Consulting Manager

    CognizantTeaneck, NJ, United States
    Full-time
    GenAI Solution Architect, Senior Consulting Manager.You will be collaborating with cross-functional business and technical stakeholders to assess feasibility, define high-impact GenAI use cases, an...Show moreLast updated: 4 days ago
    Azure Cloud Architect

    Azure Cloud Architect

    Info Resume EdgeNew York, New York, United States
    Full-time
    Quick Apply
    We are seeking an experienced and innovative Azure Cloud Architect to design, implement, and manage secure and scalable Microsoft Azure cloud solutions. The ideal candidate will lead cloud strategy,...Show moreLast updated: 30+ days ago
    • Promoted
    IT Manager - ERP Platforms

    IT Manager - ERP Platforms

    J&J Family of CompaniesRaritan, NJ, US
    Full-time
    At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments a...Show moreLast updated: 11 days ago
    SENIOR LEVEL CLOUD ARCHITECT || NY

    SENIOR LEVEL CLOUD ARCHITECT || NY

    Kanak Elite Services IncNew York, NY, United States
    Full-time
    Quick Apply
    Role : SENIOR LEVEL CLOUD ARCHITECT Location : New York City, NY (WORK 3 DAYS ONSITE and 2 DAYS REMOTE) Duration : Contract <...Show moreLast updated: 2 days ago
    • Promoted
    Azure Cloud Architect- 3 days onsite New York, NY

    Azure Cloud Architect- 3 days onsite New York, NY

    Motion RecruitmentNew York, NY, US
    Full-time
    We are looking for a driven Cloud Architect to join our expanding platform engineering team.This team is responsible for managing public cloud environments, enhancing DevOps practices, and supporti...Show moreLast updated: 1 day ago
    • Promoted
    Enterprise Data Architect

    Enterprise Data Architect

    Wakefern Food Corp.Edison, NJ, US
    Full-time
    The ideal candidate will have a strong background in designing, developing, and implementing complex projects, with focus on automating data processes and driving efficiency within the organization...Show moreLast updated: 9 days ago
    App Modernization Cloud Consultant

    App Modernization Cloud Consultant

    Vertical RelevanceManhattan, NJ, US
    Full-time
    Quick Apply
    Summary Vertical Relevance is looking for an AWS App Modernization Consultant, to join our team as a full-time employee in our New York or New Jersey office or work remotely.This person ...Show moreLast updated: 30+ days ago