Account Recovery Manager

Job Title : Account Recovery Manager

Reports to : Head of Legal / General Counsel / Co-Founder

Role Summary :

At inKind Capital, we support restaurant operators by providing innovative financing and business solutions that strengthen hospitality ventures nationwide. As our B2B Collections Specialist , you will be responsible for managing and optimizing collections across our restaurant partner network. Your mission is to protect and enhance inKind's financial health while maintaining the strong, trust-based relationships we've built with our restaurant partners.

This role blends financial acumen with hospitality empathy - balancing assertive collection strategies with a service-oriented approach that aligns with inKind's commitment to partnership and growth.

Who You Are :

• Confident and Composed : You can walk into high-stakes conversations with restaurant owners and operators and maintain professionalism, empathy, and authority - even when tensions are high.
• Relationship-Focused Communicator : You're skilled at navigating sensitive financial conversations while maintaining positive relationships with business partners.
• Strategic and Analytical : You understand business finances, can read P&Ls, and use data to guide decisions and prioritize accounts.
• Resilient and Tenacious : You pursue solutions proactively and stay composed in challenging conversations.
• Organized and Efficient : You thrive in fast-paced environments and can manage multiple accounts, deadlines, and stakeholders simultaneously.
• Hospitality-Minded : You value the restaurant industry and understand the unique challenges operators face, approaching each situation with empathy and professionalism.

Responsibilities / Essential Functions :

Minimum Qualifications :

Preferred Qualifications :

Work Environment :

Some of our Benefits :

Salary :

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

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