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Floor Care Technician (FT)

Floor Care Technician (FT)

Grand Traverse Resort And SpaAcme, MI, US
27 days ago
Job type
  • Full-time
Job description

Floor Care Specialist

This position will keep all floors (tile, carpet, cement, etc.) throughout resort properties meeting resorts high standards of clean.

Essential Duties And Responsibilities

  • Have complete knowledge of our floor cleaning equipment and all floor cleaning supplies.
  • Be familiar with the complex and outlying areas.
  • Exhibit great customer service skills with internal and external guests at GTRS.
  • Keep radios, pagers, keys and vans safe / clean and secure at all times. They are resort property and must be turned back in at the end of your shift.
  • Respond immediately to all calls received via a radio, phone, pager or headset.
  • Cleaning all complex carpets / tiles / cement.
  • Daily maintenance and cleaning of all floor care equipment.
  • Point out any problems or concerns to managers.
  • Help coordinate special cleaning of any floors that will need cleaned at different times during the day.
  • Ability to discuss politely and properly any special cleaning with other departments and their managers.
  • Good rapport with fellow employees and reflect positive attitude.
  • Must be in compliance with all GTRS grooming standards.
  • Consistently present a professional image to GTRS staff and its guests.
  • Follow all OSHA standards for machines and chemicals to promote a safe environment for all.
  • May need to work in other job title areas of the housekeeping department due to business levels, lack of performers or request from higher up positions.
  • Complete all assignments requested of you.
  • Must follow proper grooming and dress standards set forth by the Employee Handbook.
  • Maintain open line of communication with supervisors.
  • Must understand and abide by environmental practices of the resort. (Green Mission statement, etc.)

Education / Experience

Must have at least 6 months of prior experience in commercial floor care cleaning equipment.

Must be at least 18 years of age, have a valid Michigan driver's license, and be insurable under the Resort's policy.

Other Skills And Abilities

  • Exhibit patience, positive personality, upbeat, energetic, team oriented, professionalism
  • Must have pleasant and tactful personality as there will be frequent contact with guests and employees.
  • Must have multi-tasking, organization and excellent communications skills.
  • Must possess a positive attitude at all times.
  • Must be able to meet firm deadlines.
  • Typical Physical Demands

  • Frequently required to use hands to finger, handle, or feel and talk or hear.
  • Constantly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Occasionally lift and / or move up to 50 pounds.
  • Ear pieces must be worn at all times so as to not interfere with our guests stay.
  • Must be comfortable working with alone or with large groups of people.
  • Typical Mental Demands

  • Stressful with hard deadlines
  • Fast paced
  • Multi-tasking
  • Early and late hours / long hours
  • Comprehend and follow instructions
  • Relate to others
  • Communicate orally
  • Communicate in written form
  • Working Conditions

    The noise level in the work environment is usually loud.

    Comments

    Native American Preference will apply. Must be able to pass a background investigation and Drug Screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.

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    Floor Care Technician • Acme, MI, US

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