Key Responsibilities :
1. Staff Management & Leadership :
- Assist in the hiring, training, and onboarding of new employees.
- Supervise and guide team members, ensuring they follow proper operational procedures and company standards.
- Assign tasks to staff and ensure they are completed in a timely, efficient, and high-quality manner.
- Provide coaching and constructive feedback to employees, addressing performance issues when necessary.
- Handle scheduling for staff and ensure adequate coverage for all shifts.
- Foster a positive work environment that encourages teamwork and employee engagement.
2. Customer Service :
Ensure that customers receive prompt, friendly, and professional service at all times.Address customer concerns or complaints promptly and professionally to ensure customer satisfaction.Monitor the dining area and ensure that guests have a pleasant dining experience.Assist in maintaining high standards of cleanliness and organization throughout the restaurant.3. Operational Oversight :
Ensure smooth and efficient restaurant operations during shifts, including overseeing food preparation, order fulfillment, and cleanliness.Monitor inventory levels, order supplies, and help maintain stock levels to ensure no disruptions in service.Ensure that food quality and presentation meet Del Taco’s standards.Assist with opening and closing duties, including cash handling, balancing registers, and securing the restaurant at the end of the day.4. Financial Management :
Help manage labor costs, food costs, and other operational expenses to maintain profitability.Assist in monitoring daily sales, inventory usage, and overall restaurant performance to meet financial goals.Ensure proper cash handling procedures and resolve any discrepancies.Assist in preparing and reviewing financial reports as required by management.5. Health & Safety Compliance :
Ensure that all food safety and sanitation standards are strictly followed in the kitchen and dining areas.Conduct regular safety checks to ensure that equipment is in good working order and that staff are adhering to health and safety guidelines.Ensure compliance with all local, state, and federal regulations regarding food safety and employee health.6. Team Development & Training :
Assist in the ongoing training and development of team members to ensure they have the necessary skills and knowledge to succeed.Provide guidance on improving customer service, operational efficiency, and food safety.Support the restaurant manager in setting performance goals for team members.Qualifications :
Experience :2-3 years of experience in a fast-food or quick-service restaurant environment, with at least 1 year in a supervisory or assistant manager role.Previous experience in customer service or restaurant management is preferred.