FBS Delivery Director

Strategic Thinking It Program Director

Capgemini is seeking a strategic thinking IT Program Director for a top 10 US Insurance Carrier.

Our client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our client is part of one of the largest insurance groups in the world.

Job Summary

Responsible for all program / project management and delivery, solution architecture and standards in compliance with IT governance, and IT budget for a collection of business units. Contributes to improvement / optimization of the IT governance processes and ensures the alignment of the strategic information systems plan with business priorities and executes plans. Responsible for local ASP, ISP, data, operations and security retained staff including maintaining necessary knowledge capital. Influences stakeholders throughout the organization, utilizes in-depth experience in business change initiatives having a significant technology component, and translates business needs into attainable plans. Utilizes knowledge of the organization's complexities, processes, information, and technologies to build delivery frameworks to accomplish the organization's strategy.

Contributes to establish the IT strategy, translates strategic intent into actions and executes strategic plans resulting in business and technology change. Develops project concepts, creates plans and oversees implementation of business solutions of moderate to high complexity governance. Ensures the alignment of the strategic information systems plan with business priorities and improves organizational governance by optimizing processes. May be responsible for leading other account executives in level I and / or II. Uses high emotional intelligence to manage conflict, show empathy and be self-aware. Utilizes big picture thinking ability to see how business and translate into business results. May perform other responsibilities at the discretion of the executive. Consistently identifies and pursues business and efficiency opportunities. Identifies new business and efficiency potentials as trend scout of future customer needs. May handle customer challenges of internal and external business partners, including escalations, and identifies trends to determine potential future customer needs.