Strategic Account Executive, Meritain Pharmacy Solutions (Central Region)

Strategic Account Executive

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

Candidates located in the Central region are strongly preferred.

As a Strategic Account Executive, you will be responsible for developing strong personal and collaborative internal and external relationships to manage a book of business (e.g., large and mid-size self-funded employer groups) to achieve customer satisfaction, membership and renewal objectives. This position focuses exclusively on Meritain Health's pharmacy business, Meritain Pharmacy Solutions.

Key Responsibilities :

• Executes strategic components of the client management team's business plan for each customer.
• Responsible for overall relationship between Meritain Pharmacy Solutions and our external partners, consultants and clients.
• Executes on objectives aligned to the customer and organizations goals for a block of business to include discussions on service levels and expectations, process improvements, operation of pharmacy benefits plans, identification of gaps in service levels, and determination of root causes and solution development.
• Offers creative product and service solutions to address client's evolving needs.
• Monitors on an on-going basis client's product lines and services to ensure client's needs are being met. Supports the overall annual business plan and account strategy.
• Collaborates with Medical account team members and pharmacy support areas on more complex product or service issues to ensure client's needs.
• Collaborates cross-functionally to identify, implement, and monitor the customer's service efficiencies, including contract and performance guarantees.
• Collaborates with team members new client implementation to manage the integration of client's and Meritain's internal organizations, ensuring a smooth installation.
• Performs renewal related tasks on existing customers and participate in open enrollment to assist in trying to gain membership.
• Routinely travel to meet with external partners, clients, and consultants to address needs, enrich relationships and secure renewals through delivery of solutions while on-site.
• Service delivery on the customer relationship; including day to day service contact, key point of contact for service and oversee resolution of administrative issues, manage Key meetings, and follow up (reporting, quarterly meetings, introduction of changes, etc.)
• Coordinates resolution of issues partnering with appropriate team members and matrix partners including communication and documentation.
• Provide support, including on-site presence on opportunities for new products and services.

Required Qualifications :

Preferred Qualifications :

Education :

Anticipated Weekly Hours : 40

Time Type : Full time

Pay Range : $60,300.00 - $132,600.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

We anticipate the application window for this opening will close on : 11 / 10 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.