Operations Manager GOS

Utility Operations Manager

We are seeking a Utility Operations Manager in our Mid-Atlantic region. Under the direction of the Operations Director, this position will manage operations of the regional office(s) with accountability for employee safety, customer experience, operational efficiencies, and operating expenses. Candidates must reside in one of the following locations : Mid Atlantic Area between Georgia and New England.

Essential Functions & Responsibilities

• Safety Management : Responsible for all aspects of safety within the assigned region's locations, including compliance with safety and policies.
• Train Project Managers, Supervisors, and employees and monitor compliance safety policies and procedures; accident avoidance and safety driving, consistently reinforces our safety protocol.
• Utility Customer Experience : Makes customers a high priority; is committed to exceeding the needs of all utility customers.
• Celebrates excellent utility customer service and recognizes individuals who provide exceptional service to utility customers.
• Conduct priority utility customer visits to enhance relationships.
• Team Management : Plans, directs, and manages staffing and development of employees by effectively communicating company strategic goals; conducting effective and timely performance appraisals, and ensuring all required training for employees is completed.
• Monitors employee productivity using various software platforms.
• Assist with other project elements as directed by the Operations Director.

Minimum Qualifications

Education & Experience

Pre-Screen

Upon offer, employees are required to complete and pass a pre-employment drug screen, background, and / or MVR check.

License & Certifications

A valid Driver's license is required.

Travel Requirements

Must be available to travel 50% of time to all locations within the regions and for storm work.

Physical Requirements

RARE : (less than 10%) : stooping, kneeling, squatting, body twisting, crawling, climbing on / off trucks, climbing poles, gripping, climbing ladders, balancing

OCCASIONAL : (up to 33%) : standing, sitting, sense of touch, manual dexterity, seeing distant, lifting over 10 lbs. to 50 lbs., seeing, reaching, range of motion, depth perception, color vision, lifting, carrying, pushing, climbing stairs, lifting up to 10 lbs., lifting up to 50 lbs.

FREQUENT : (up to 66%) : walking

Job Type & Compensation

Full time, exempt Competitive salary based on experience Performance bonus

Benefits

Medical, dental, and vision coverage starting day one. Retirement plan Company-provided life insurance Supplemental life insurance with spouse and child coverage options Choice of voluntary Aflac supplemental insurance programs Long-term disability Pre-paid legal plan Employee Assistance Program (EAP) Paid time off. Paid holidays.

Individuals with a disability who desire reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security / U.S. Customs and Immigration Service to e-Verify all newly hired employees.

An Equal Opportunity Employer

All job offers are subject to pre-employment drug screening and a background check. Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position.

We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment / staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.