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Workers Compensation Senior Claim Representative
Workers Compensation Senior Claim RepresentativeLos Angeles Staffing • Los Angeles, CA, US
Workers Compensation Senior Claim Representative

Workers Compensation Senior Claim Representative

Los Angeles Staffing • Los Angeles, CA, US
9 days ago
Job type
  • Full-time
Job description

Workers Compensation Lost Time Sr Claim Examiner

Currently seeking a Workers Compensation Lost Time Sr Claim Examiner for our West Coast / Pacific region. The successful applicant will be handling claims from California. The position will report and reside in our Los Angeles, CA.

Duties and Responsibilities :

  • Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process.
  • Reviews claim and policy information to provide background for investigation.
  • Conducts 3-part ongoing investigations obtaining facts and taking statements as necessary with insured claimant and medical providers.
  • Evaluates the facts gathered through the investigation to determine compensability of the claim.
  • Informs insureds claimants and attorneys of claim denials when applicable.
  • Prepares reports on investigation settlements, denials of claims, and evaluations of involved parties, etc.
  • Timely administration of statutory medical and indemnity benefits throughout the life of the claim.
  • Sets reserves within authority limits for medical indemnity and expenses and recommends reserve changes to Team Leader throughout the life of the claim.
  • Reviews the claim status at regular intervals and makes recommendations to Team Leader to discuss problems and remedial actions to resolve them.
  • Prepares and submits to Team Leader unusual or possible undesirable exposures when encountered.
  • Works with attorneys to manage hearings and litigation.
  • Controls and directs vendors, nurse case managers, telephonic case managers, and rehabilitation managers on medical management and return to work initiatives.
  • Complies with customer service requests including Special Claims Handling procedures, file status notes, and claim reviews.
  • Files workers compensation forms and electronic data with states to ensure compliance with statutory regulations.
  • Refers appropriate claims to subrogation and secures necessary information to ensure that recovery opportunities are maximized.
  • Works with in-house Technical Assistants, Special Investigators, Nurse Consultants, Telephonic Case Managers, as well as Team Supervisors to exceed customer's expectations for exceptional claims handling service.

Technical Skills Competencies :

  • Lost Time Claim Examiner position with prior experience in workers compensation as a lost time examiner or similar examiner experience in short-term / long-term disability, auto, personal injury protection / medical injury, or general liability claims.
  • Requires basic knowledge of workers compensation statutes, regulations, and compliance.
  • Ability to incorporate data analytics and modeling into daily activities to expedite fair and equitable resolution of claims and claim issues.
  • Exceptional customer service and focus.
  • Ability to openly collaborate with leadership and peers to accomplish goals.
  • Demonstrates a commitment to a career in claims.
  • Exceptional time management and multi-tasking capabilities with consistent follow through to meet deadlines.
  • Use analytical skills to find mutually beneficial solutions to claim and customer issues.
  • Ability to prepare and make exceptional presentations to internal and external customers.
  • Conscientious about the quality and professionalism of work product and relationships with co-workers and clients.
  • Willing to take ownership and tackle obstacles to meet Chubbs quality standards for service, investigation, reserving, inventory management, teamwork, and diversity appreciation.
  • Superior verbal and written communication skills.
  • Experience Education Requirements :

  • Experience working in a customer focused, fast-paced, fluid environment.
  • Experience utilizing strong communication and telephonic skills.
  • Prior experience requiring a high level of organization, follow-up, and accountability.
  • Prior workers compensation claim handling experience or other similar type of claim handling experience is required (healthcare, short-term / long-term disability, auto, personal injury protection / medical injury or general liability).
  • Prior insurance, legal, or corporate business experience is a plus but not required.
  • AIC, RMA, or CPCU completed coursework or designations is a plus but not required.
  • Proficiency with Microsoft Office Products.
  • Knowledge of medical terminology is required.
  • Knowledge of bill processing is required.
  • Certification to handle CA Workers Compensation claims is required.
  • Experience handling claims in the states of CO, UT, NV, and AZ preferred.
  • If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
  • Job Type & Location :

    This is a Contract to Hire position based out of Los Angeles, CA.

    Pay and Benefits :

    The pay range for this position is $46.00 - $48.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type :

    This is a fully onsite position in Los Angeles, CA.

    Application Deadline :

    This position is anticipated to close on Dec 3, 2025.

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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    Claim Representative • Los Angeles, CA, US

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