Director, Analytics and Insights

Director Of Revenue Analytics & Insights

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

We are seeking a strategic, data-driven Director of Revenue Analytics & Insights to lead our growing analytics team within the Revenue Operations function. This highly visible, cross-functional role will play a critical part in uncovering insights to drive decision-making across our installed base, including customer retention, renewals, and expansion.

This individual will be a player-coachsomeone who can guide and develop a team of two analysts (Senior Analyst and Junior Analyst) while also independently driving high-impact analysis and insight generation. The ideal candidate thrives in a hands-on environment, balancing strategic thinking with technical execution and narrative building.

Key Responsibilities

• Manage, coach, and develop a high-performing analytics team.
• Lead by example as a hands-on analyst, regularly conducting your own data exploration, modeling, and insight generation.
• Drive data storytelling that clearly communicates key insights and inspires action; experience presenting to C-level executives and / or investors is a strong plus.
• Lead analysis of installed base performance including customer retention, renewal, churn, and expansion trends.
• Translate insights into strategic recommendations and operational improvements across Sales, Marketing, Finance, and Product.
• Build scalable reporting frameworks and dashboards using BI tools; ensure high data integrity and business usability.
• Manage multiple concurrent analytics projects across cross-functional teams with strong organization and prioritization.
• Collaborate effectively across department leadership to understand insight and reporting requirements
• Partner with technical stakeholders to build scalable reporting and impactful visualizations
• Leverage AI tools and technologies to accelerate analysis, automate workflows, and uncover new opportunities.
• Serve as a thought partner to the VP of Revenue Operations and other leaders during strategic planning.

What You Bring

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

Compensation

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses / incentives, and equity. US Base Salary Range : $110,000 - $140,000 w / a 15% annual bonus. Please note that the compensation range and benefits specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers and benefit plans may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.

Our Culture

At Bonterra, we're innovating with a higher purpose : to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world.

Our Comprehensive And Competitive Benefits Include :

Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms. We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.