Group Rooms Coordinator

Job Posting At The Omni Dallas Hotel

The Omni Dallas Hotel, located in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city. The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description

Meticulously manage and oversee the Group Reservations process. Responsibilities include accurate input of reservations into the system, maximizing potential room revenue by following specified selling guidelines, maintaining group history tracking forms, setting up group routing, ensuring that rooming lists are free of duplicates, responding to guest calls in a timely manner, attending pre-convention meetings as necessary, property-wide departmental interaction, raising awareness of inventory issues, knowledge of hotel services and events, ensuring an efficient and professional working environment with open communication, and all convention resumes are audited prior to group's arrival.

Qualifications

Respond to clients in a timely manner, actively communicate with internal team members to ensure guest satisfaction, and ability to identify areas that require attention without always being directed to do so.

Working Environment : Prolonged sitting at a desk. Omni Hotels & Resorts is an equal opportunity employer - vets / disability.