Group Operations Manager

Group Operations Manager

Under the direction of the Director of Operations, the Group Operations Manager drives store profitability by ensuring merchandise logistics, and compliance with operational and Human Resources standards efficiently support the selling process and maximize the customer shopping experience. The Group Operations Manager is responsible for merchandise logistics, adherence to operations standards, including specialized processes and standards for Fine Jewelry, Cash Office functions, and several key Human Resources functions.

The successful candidate will have prior retail, or other fast-paced service environment, management experience handling various aspects of store operations; additional Human Resources and merchandising (presentation and logistics) experience is a plus. This role career paths to the senior leadership role of Director of Operations.

Who You Are :

• Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
• Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
• You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision.
• Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions.
• Comfortable with real-time coaching and side-by-side leadership, working closely with Associates, Store Leadership and cross functional Corporate partners.
• You can inspire & motivate individuals and teams; a people builder who's focused on bringing out the best performance & potential in others

You Also Have :

As The Group Operations Manager, You Will :

With the support of the Merchandise Operations Team, ensure that merchandise is received and processed in accordance with continuous flow principles, that new receipts are on the floor on the day of receipt prior to store opening, RTVs and transfers are processed efficiently, and back of the house areas are organized and maintained to support the selling floor activities

Responsible for ensuring the HR Audit components always meet requirements

Your Life and Career at SFA :

Salary and Other Compensation :

The starting salary for this position is between $85,000 - $102,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus.

The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.