Escrow Assistant

Overview

Fidelity National Financial, Inc. (NYSE: FNF) is seeking an Escrow Assistant to join its Plano, TX office. FNF is a leading provider of title insurance and transaction services to the real estate and mortgage industries. FNF is the nation's largest title insurance company through its title insurance underwriters - Fidelity National Title, Chicago Title, Commonwealth Land Title, Alamo Title and National Title of New York - that collectively issue more title insurance policies than any other title company in the United States. More information about FNF can be found at fnf.com.

Duties

As an Escrow Assistant, you will play a pivotal role in supporting the Escrow Officer to ensure smooth and efficient transactions. Your responsibilities including the following:

• Administrative Support: Assist Escrow Officer in preparing and organizing escrow files, receipt contracts/earnest money, open orders, order home warranties, order HOA documents, etc
• Clearing of Title; Ability to read a title commitment, assist with any curative required to clear Schedule C including ordering payoffs, callings applicable parties, ordering and coordinating releases
• Preparing CD/HUD: Ability to prepare preliminary CD/HUD and balance with lender
• Schedule Management; Coordinate scheduling of closings and/or mobile notaries
• Closing/Funding; Prepare title closing documents, send for funding, assist with balancing files and disbursement of funds including preparing outgoing wires and checks, record applicable documents, ability to package lender packages and other post-closing responsibilities
• Customer Service; Be a primary point of contact for clients and real estate agents via email and phone, handling a significant portion of communications with professionalism and courtesy

Education

High school Diploma required.
Bachelors Degree preferred.

Experience

• Minimum 2 years’ experience as an Escrow Assistant

Additional Information

REQUIREMENTS:

• Minimum 2 years’ experience as an Escrow Assistant
• SoftPro and SmartView experience
• Warm, upbeat personality; we’re a busy office and a positive attitude is what helps us all during stressful times
• Exceptional customer service and interpersonal communications (both written and oral). You believe in customer service and respond rapidly to all customer questions and requests
• Detail-oriented & quality-focused with proven time management, prioritizing, and problem-solving skills
• Proven ability for accuracy while working quickly and reliably meeting deadlines
• Can stay calm under pressure and while multi-tasking, and working at a fast pace required on a high-volume team
• Ability to work independently and be self-motivated, following processes with minimal supervision; we’re looking for those rock stars that pride themselves in being able to get things done right and on time
• Confident computer user (work includes use of Outlook, SoftPro, Excel, and Web/social media)
• High School Graduate