ADMINISTRATIVE SUPV

Administrative Supervisor, Nursing Administration

With more than 30 specialties from cardiology and neurosurgery to orthopedics and vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds.

Position Summary :

Assumes responsibility and accountability for care provided to patients by nursing service personnel and other hospital disciplines; directing problems, as appropriate, to unit manager or administrator taking call.

Responsibilities :

• Functions effectively as hospital supervisor / acting administrator
• Supervises and directs activities of hospital personnel; serves as a resource person for interpretation of hospital policies and procedures
• Works with the assignment nurses on the units to provide optimal staffing levels, adjusting for census and acuity as appropriate
• Understands and accommodates bio-psychosocial needs of adult, geriatric, and pediatric patients, including growth and developmental needs
• Reviews the nursing office procedures manual, PIP manual, nursing policy and procedures manuals, and union contracts. Knows how to contact managers when problems or questions arise
• Demonstrates proficiency in assessment of patients in the absence of their physician, using the findings to formulate a nursing plan of care in response to the needs of the patients; or refers the findings to the physician for additional medical or nursing interventions, as appropriate
• Assists hospital members with maintaining the safety and security of hospital equipment, supplies, building and campus
• Evaluates and provides individualized assistance and intervention, when needed, to meet unusual expectations and / or complaints of customers, while attempting to resolve issues that improve customer satisfaction
• Responds to code and emergency situations : works with staff and family members in death and dying situations with a compassionate and professional manner; assists with decision making and arrangements during their time of grief
• Handles hostile, confused, angry or agitated patients or visitors using non-violent interventions
• Works within the union contract, applying decisions fairly to all concerned and consulting with department managers to resolve issues
• Demonstrates proficiency in all forms of IV therapy, including short and long-term vascular access devices, their placement and maintenance
• Remains mentally alert and maintains concentration with attention to detail for prolonged periods, at times under stress. Maintains adaptability, flexibility, initiative, persistence, and efficiency of time management and action
• Does not pose a direct threat to health or safety of self or others. Provides safe, efficient, competent care to population assigned. Meets MMC Environment of Care Standards
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested
• Performs other duties as assigned

Qualifications :

Minimum Education : None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and / or certification as required by the issuing authority.

Minimum Experience : A minimum of two (2) years of hospital nursing experience with demonstrated leadership ability is required.

Licensure Requirement : Must be currently licensed as a Registered Nurse by the Tennessee Board of Nursing, or have a temporary permit to practice. Must be currently certified (or scheduled for certification or recertification training according to department guidelines) for CPR.