Guest Experience Associate

Job Description

Job Description

Job Title : Guest Experience Associate

Hourly Pay : $20.00 - $24.00

• Business Unit :
• Operations
• Home Department :
• People & Culture
• Worker Category :
• F - Full-time
• FLSA Code :
• N - Non-exempt
• EEOC Job Classification :
• 5 - Administrative Support Workers
• Standard Hours :
• 75
• Pay Grade :
• Granted Funded Date :
• NA

About United Way of Rhode Island :

Our vision is a Rhode Island where every individual in each community has an equal opportunity for justice and prosperity. Since our inception in 1926, the United Way of Rhode Island has effectively moved people from crisis to stability while working to shore up the systems that provide support across the community. When called to action in the face of a global pandemic, we proved that we were built over the last 95+ years to be uniquely equipped to effectively harness resources from government, corporations, nonprofits, and individuals to address the many significant crises affecting all of us.

The pandemic spotlighted how the war on poverty during the past 50+ years has not created opportunity and prosperity for all community members. In particular, where you live and the color of your skin can make it challenging to live, learn, and thrive in Rhode Island. That is why, we’re committed to a mission of uniting our community and resources to build racial equity and opportunities for all Rhode Islanders.

To deliver on our goals we must go "deep, rather than wide," with investments and partners to target the root causes that have thwarted Rhode Island's ability to thrive. We serve all Rhode Islanders in need by tackling Rhode Island's great challenge :

Reversing the racial inequities that have plagued Rhode Island's Black, Brown, and Indigenous communities for generations.

That means we are applying all our assets and approaches, including delivery of direct services, strategic community investments, advocacy, and coalition-building to create a better Rhode Island for all. We are applying these tools in the following areas of need :

Learn more about United Way of Rhode Island at  https : / / www.unitedwayri.org / .

Summary :  Responsible for ensuring that all callers and visitors to UWRI are treated with the utmost courtesy and that their needs are handled efficiently, accurately, professionally, and with respect.

Duties & Responsibilities :

Personalized JEDI Journey

Knowledge, Skills, and Abilities :

Disclaimer :  This job description is intended to convey the essential functions of this position and it is not intended to be an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Core Values :

United Way of Rhode Island is looking for candidates who demonstrate their ability to carry out its core values as follows :

Compensation & Benefits :

United Way of Rhode Island is an equal opportunity employer and we encourage members of traditionally underrepresented communities to apply.

7 : 45am - 4 : 30pm, Monday - Friday