Assistant Manager - Casino

Casino Assistant Manager

A Casino Assistant Manager will help run our business by providing excellent customer service while assisting with all casino operations and ensuring company assets are secure. Casino Assistant Managers will perform various daily duties at the direction of the Casino Manager. During designated shift times, Casino Assistant Managers will assist with overseeing and coordinating activities around the casino as well as hold responsibility for implementing decisions in support of the operations policies and procedures.

How You Will Fit In

• Provide exceptional customer service and ensure that all employees of the location are doing the same
• Responsible for overseeing staff and the overall daily management of the designated shift times
• Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner
• Understand and have the ability to assist the Casino Manager in training bar policies including all applicable liquor laws
• Responsible for ensuring the proper working order of gaming systems, including preventative maintenance
• Responsible for assisting management with ordering, invoicing, and proper rotation to ensure inventory levels stay within company guidelines and waste is kept at a minimum
• Responsible for keeping interior and exterior of the location up to established company standards in terms of facility maintenance, proper merchandising, and suitable marketing procedures
• Assist the Casino Manager with managing Mystery Shop scores and implement plans to improve scores
• Ensure that daily deposits are made in accordance with cash handling policies
• Ensure that all cash handling and Love's policies are being followed by employees
• Follow all applicable liquor laws and any additional Love's alcohol policies and ensure compliance by all employees
• Maintain a safe facility and use safety first practices to remain accident-free
• Perform weekly and monthly projects and assigned tasks
• Maintain personal grooming and company uniform standards
• Maintain company attendance standards
• Other tasks as assigned

Benefits That Can't Be Beat

Typical Physical Demands

Work Environment

Diversity Statement

From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. To sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.

Grow Far with Love's

As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success! Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes :