Entry-Level Service Representative – Inbound Support

We are hiring service-focused individuals to join our team as Customer Service Agents . In this role you will handle inbound interactions for major brands assisting customers with questions service requests account needs and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism accuracy and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable structured support role with growth potential.

Qualifications :

High school diploma or GED

Must be at least 18 years of age

Preferred :

Prior call center or customer service experience

Bilingual (Spanish / English) preferred but not required

Familiarity with phone-based or computer-based support environments

Authorized to work in the United States

U.S. resident (excluding CA CO CT MA MD NY OR WA WI)

Ability to follow detailed processes and meet performance expectations

Strong communication and active listening skills

Comfortable navigating computer applications and web-based tools

Ability to work independently and remain accountable to schedules

Additional Information :

Flexible scheduling options after certification

Paid training following successful client certification

W2 employment structure with payroll protections and stability

Paid time off and optional supplemental insurance (Aflac)

Household telehealth access through MDLive

Access to performance-based incentives

Career advancement pathways into support QA and leadership roles

All applicant information is kept confidential under EEO guidelines

Please Note :

This role requires completion of a multi-step onboarding process including client-specific assessments a basic background check and participation in a certification course before servicing begins.

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No

Employment Type : Full-time

Key Skills

Cluster,IT,B2C,Key Account,AutoCAD Drafting

Experience : years

Vacancy : 1