Service advisor manager

NOW HIRING - SERVICE ADVISOR (Matt Bowers Chrysler Dodge Jeep Ram Metairie LA)

Matt Bowers Chrysler Dodge Jeep Ram in Metairie Louisiana is hiring an experienced motivated Service Advisor to join our high-performing service department.

If you want immediate insurance benefits (open enrollment) strong income potential and a long-term career path in a busy dealership-this is the opportunity for you.

We are looking for candidates with a minimum of 1 year of Service Advisor experience at any automotive brand (domestic or import). If you are driven customer-focused and looking for a career home we want to speak with you.

POSITION : SERVICE ADVISOR FULL TIME

Dealership : Matt Bowers Chrysler Dodge Jeep Ram

Address : 1461 N Causeway Blvd Metairie LA 70001

Why Work With Us

Immediate medical insurance (perfect timing during open enrollment)

Excellent pay plan with strong earning potential

Established dealership with a great reputation

Advancement opportunities within the Matt Bowers Auto Group

Supportive management and a strong technician team

SERVICE ADVISOR ROLE

As the primary link between our customers and service technicians youll ensure accurate communication exceptional customer care and smooth workflow management. You will schedule appointments interpret customer concerns recommend maintenance / repairs verify insurance estimate repair timelines and maintain strong customer relationships that lead to repeat business.

RESPONSIBILITIES

Greet customers and guide them through the service process

Consult with technicians about diagnosis repairs and alternatives

Use product and service knowledge to inform / sell recommended services

Schedule appointments drop-offs and pick-ups

Communicate repair timelines warranties and cost-saving options

Manage service drive workflow and technician schedules

Call customers with updates status changes or completion times

Maintain strong customer relationships to encourage repeat visits

Ensure accurate documentation of service work and costs

Coordinate parts ordering and ensure availability

Maintain professionalism and dealership standards at all times

REQUIREMENTS

Minimum 1 year Service Advisor experience (any brand)

Strong understanding of automotive service and basic tech knowledge

Excellent customer service communication and interpersonal skills

Ability to communicate clearly with customers techs and management

Organizational decision-making and problem-solving skills

Ability to work in a fast-paced environment

Experience with service software is a plus

Associates degree in mechanics / related field helpful but not required

Apply today and take the next step in your service career at Matt Bowers CDJR in Metairie!

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#serviceadvisor

#louisianajobs

Key Skills

Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

Employment Type : Full Time

Experience : years

Vacancy : 1