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Systems Engineer I
Systems Engineer IMcCarthy Holdings, Inc. • St Louis, MO, United States
Systems Engineer I

Systems Engineer I

McCarthy Holdings, Inc. • St Louis, MO, United States
1 day ago
Job type
  • Full-time
Job description

Description

Position Summary

McCarthy Holdings, Inc. is seeking a skilled and motivated System Engineer I to join our Server Operations Team. As a System Engineer I, you will play a crucial role in ensuring the stability, security, and performance of our IT infrastructure, including installation, configuration, troubleshooting, and maintenance of business-critical systems vital to daily operations. System Engineer I must adhere to the company SLA for system uptime and customer response. This position reports to the Manager of Server Operations.

Key Responsibilities

  • General level 3 support for help desk and end users in the areas of Server, Storage, AD Account management, Cloud operations and Microsoft 365 Administration.
  • Active Directory and Azure AD (Entra ID) basic administration including user / group management.
  • Exchange and SharePoint Online administration and support
  • Perform routine system maintenance tasks, including software updates, server patch management, vulnerability remediation, system backups and quarterly restore testing.
  • Configure, maintain, and optimize servers, both physical and virtual, to support various applications and services. Primarily Windows Server OS.
  • OKTA authentication and configuration of new SSO / SAML applications and troubleshooting authentication issues and changes.
  • Monitor system performance and troubleshoot issues proactively to ensure optimal system uptime.
  • Data archival / recovery, configuration, maintenance, and troubleshooting
  • Providing support to various groups for email searches, legal discovery, or legal hold procedures
  • Implement security best practices and remediations to protect the infrastructure from potential threats and vulnerabilities.
  • Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting guides

Qualifications

  • Proven experience as a System Administrator, System Engineer or similar role.
  • Strong listening, communication, collaboration and interpersonal skills.
  • Strong organizational skills.
  • Ability to work with a team and individually.
  • Strong desire to provide exceptional customer service.
  • Driven to evaluate and recommend continuous improvement initiatives.

    • Minimum two years' experience with the following :

  • Strong knowledge of Windows Server Operating Systems
  • Strong understanding of security best practices.
  • Basic experience with writing PowerShell scripts to perform administrative tasks
  • Basic knowledge of Microsoft Active Directory, Azure AD and OKTA
  • Basic knowledge of Office 365 (account / mailbox creation and troubleshooting)
  • Experience with backup software / hardware operation and configuration.

    • Additional Experience and Skills that are not required but would be beneficial :

  • Virtualization technologies (VMWare ESX, Hyper-V)
  • Public Cloud platforms (AWS / Azure)
  • Okta or Entra SSO
  • Tenable, Nessus or other vulnerability management products
  • Cohesity DMaaS
  • Online storage platforms such as OneDrive & SharePoint
  • Storage Systems (SAN) such as NetApp, Tegile, or Pure
  • System and network administration in both Windows and Linux environments

    • McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.

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    System Engineer • St Louis, MO, United States